Looking for a job

Elly Tolley

@ellytolley

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Experienced digital assistant with a passion for customer service.

Australia

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What I'm looking for

I am looking for a part-time role that values strong communication and customer service and is preferably remote.

With over nine years of professional experience, I am a passionate and experienced professional seeking a part-time role in Administration or a customer-focused environment. My recent completion of a Barista Course has equipped me with strong communication skills and extensive customer service experience, which I am eager to utilize in a dynamic coffee shop team.

In my most recent role as a Digital Assistant and Freelancer, I spent 2.5 years streamlining online processes for various businesses. My responsibilities included content posting, email management, purchasing, and booking, all executed with precision and effectiveness. My ability to deliver exceptional customer support and service has consistently driven project success and client engagement, aligning with the values of modern companies looking to enhance their digital presence.

Experience

Work history, roles, and key accomplishments

Current

Digital Assistant

Current

Freelancer

Jan 2020 - Present (5 years 4 months)

As a Digital Assistant, I streamlined online processes for various businesses, focusing on content posting, email management, purchasing, and booking. My role emphasized precision and effectiveness, ensuring client satisfaction and operational efficiency.

Process Management Customer Support Project Management

Volunteer

Various

Jan 2009 - Jan 2023 (14 years)

Organized diverse activities and managed lunches while volunteering in classrooms, libraries, and the school canteen.

Teamwork Communication Community Engagement Event Management

Admin Manager

Property One Real Estate Agency

Jan 2007 - Jan 2009 (2 years)

Managed administration tasks, organized monthly inspections, created rental agreements, and oversaw rent collection. Responsible for recovering rent arrears and facilitating open homes for property visits.

Administration Rent Collection Client Management Organizational Skills

PA to Managing Director

Cook Jones

Jan 2001 - Apr 2006 (5 years 3 months)

Served as the personal assistant to the Managing Director, managing a team of three. Responsibilities included bookkeeping, accounts receivable/payable, and organizing travel and accommodation.

Bookkeeping Team Management Travel Coordination Accounts Payable Administrative Support