I am seeking a stable administrative or customer service role in a supportive team where I can apply meticulous data-entry, records management and customer service skills, with opportunities for reliable hours and professional growth.
Holly Cooper
@hollycooper
I am a dedicated administrative assistant with experience in customer service. I enjoy helping people and making their day a little easier.
What I'm looking for
I am a dedicated administrative assistant with hands-on experience supporting fast-paced office environments. I work reliably and productively with little to no supervision and bring a strong focus on accuracy and consistency to every task.
At ADRS Group I managed records, customer accounts and company email accounts while overseeing inventory and processing customer payments, entering transactions into the company database daily. My attention to detail and structured approach improved workflow and helped keep operations running smoothly.
As an independent contractor on Upwork I completed high-volume data entry tasks and maintained records in Excel and other databases. As a Map Analyst at Lionbridge I conducted thorough data checks, identified discrepancies and helped improve user navigation and client trust through careful validation.
My earlier experience as a crew member taught me customer service, cash handling and multitasking in busy environments. I am punctual, hardworking and eager to contribute organized administrative support, accurate data management and dependable service to a new team.
Experience
Work history, roles, and key accomplishments
Administration Assistant
ADRS Group
Feb 2023 - Jun 2025 (2 years 4 months)
Managed records, customer accounts and company email, processing daily payments and entering high volumes of records to improve workflow and accuracy.
Data Entry Specialist
Upwork
Jan 2022 - Jan 2023 (1 year)
Accurately input and update data into Excel and company databases, maintaining record accuracy and consistency across projects.
Map Analyst
Lionbridge
Jul 2021 - Jul 2022 (1 year)
Performed detailed map data validation and discrepancy identification, improving navigation accuracy and increasing client trust.
Crew Member
McDonald's
Jan 2016 - Jan 2021 (5 years)
Delivered front-line customer service and cash handling while maintaining cleanliness and multitasking during high-volume shifts.
Education
Degrees, certifications, and relevant coursework
Holly hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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