hannah brokaw

I’m an experienced healthcare operations professional with 12+ years in a hospital setting, focused on staffing coordination and cross-department support. I manage real-time scheduling needs, plan for staffing shortages, and maintain operational flow across various units.

As a Patient Services Coordinator at University of Kentucky Albert B Chandler Hospital, I work closely with HOAs/DCNs to allocate staff throughout multiple departments. I ensure compliance with attendance policies using accurate records of call off, leave types, and shift changes in Kronos, and I perform real-time schedule adjustments.

I’ve also spent years supporting patient care and administrative operations—processing physician orders, maintaining patient records and chart assembly, and providing customer service for patients and visitors. I’m confident working independently, keeping sensitive information secure, and serving as a reliable nightly liaison to meet staffing needs.