Christina Tokarski

I’m a detail-oriented, highly organized Scheduling Coordinator with 6+ years of experience managing high-volume, multi-site scheduling operations in fast-paced healthcare environments. I optimize workflows, coordinate complex calendars, and keep communication seamless across teams and departments.

In my recent roles, I managed patient scheduling, visit tracking, and clinician workflows, coordinating daily schedules for nurses, therapists, and aides to support efficient routing and timely patient care. I enter and update patient information, physician orders, and visit documentation accurately, while monitoring visit frequencies and authorizations for compliance with care plans and insurance requirements.

I’ve built process improvements across multiple locations by developing streamlined scheduling systems that reduced gaps and increased productivity. I coordinate shifts, PTO, call-outs, and last-minute coverage, proactively resolve scheduling conflicts and staffing shortages, and generate reports tracking productivity, utilization, and patient visit trends.

Earlier in my career, I supported front-desk and clinical operations by managing provider calendars, triaging high-volume incoming calls, and using systems like Athenahealth and NextPatient for scheduling and patient check-in. I also handled medical records with strict HIPAA compliance—processing record requests, maintaining accurate patient charts, and ensuring confidentiality and security of sensitive data.