Open to opportunities

Hanae Mohammadi

@hanaemohammadi1

Message

Customer service agent with telemarketing and administrative experience focused on client satisfaction.

Morocco

Message

What I'm looking for

I am seeking a role where I can use my customer service and administrative skills to improve client satisfaction, support team workflows, and grow professionally.

I am a customer service professional with hands-on experience managing inquiries, conducting telemarketing campaigns, and supporting administrative operations in a dental office. I have a record of improving customer satisfaction and meeting sales goals while developing strong communication and technical expression skills.

I am organized, team-oriented, and adept at scheduling, records management, and problem resolution. I bring training in customer service, technical communication, and telemarketing, and I strive to deliver reliable support while meeting deadlines and enhancing office workflows.

Experience

Work history, roles, and key accomplishments

Secretary

Dental Office of Dr. Oualid

Jan 2024 - Dec 2025 (1 year 11 months)

Handled administrative tasks including appointment scheduling and patient records management, maintained office supplies and workflow, and communicated with patients to address concerns.

Scheduling Office Administration Communication Inventory Management Reception Multilingual Support Time Management

Customer Service Agent

A-S You Call Center

Jan 2019 - Dec 2022 (3 years 11 months)

Managed customer inquiries and provided solutions, conducted telemarketing campaigns that met sales goals and increased company revenue, and improved customer satisfaction and loyalty.