
Hamza Hussein Mohamed
@hamzahusseinmohamed
I coordinate customer success, CRM pipelines, and business operations across international teams.
What I'm looking for
At Pilotfish GmbH, I support inbound customer and partner enquiries, qualify opportunities, manage HubSpot pipelines, and coordinate follow-ups with founders and senior stakeholders.
I've also supported sales and operations at Aulive Kids, international procurement workflows, and customer service in high-volume retail. My work includes outreach, scheduling, documentation, reporting, vendor communication, and cross-functional handovers.
I bring an international MBA, an MBBS background, and experience working across Germany, China, the Middle East, and Africa. I'm fluent in English and Arabic, speak native Somali, have B2 German, and intermediate Mandarin.
Experience
Work history, roles, and key accomplishments
Healthcare Innovation Project - Vital Parts
Independent Project
Dec 2025 - Present (10 months)
Research medical procurement and service needs, conduct stakeholder conversations, and document market findings to identify operational gaps and potential service opportunities across Europe, MENA, and African contexts.
Business Development & Operations Support
Pilotfish GmbH
Jun 2025 - Present (1 year 4 months)
Manage inbound customer and partner enquiries, qualify opportunities, and coordinate follow-ups with founders and senior stakeholders. Maintain HubSpot CRM records, support outbound outreach, and prepare Excel-based lead tracking and reporting.
Retail Sales & Customer Service Assistant
Lacoste Germany GmbH
Sep 2025 - Sep 2026 (1 year)
Provided proactive, personalised customer service in a busy international retail environment, identifying customer needs and supporting purchase decisions. Handled product questions and collaborated with colleagues to maintain store standards.
Clinical Trainee - Dermatology
Sir Run Run Shaw Hospital, Zhejiang University
Sep 2022 - Aug 2024 (1 year 11 months)
Worked in multidisciplinary clinical teams in a high-volume environment, supporting patient documentation, diagnostic workflows, and accurate electronic data handling. Strengthened communication, discretion, and structured problem solving.
Assistant Manager, Sales & Operations
Aulive Kids
Jun 2018 - Sep 2022 (4 years 3 months)
Coordinated day-to-day operations across management, staff, and customers, resolving enquiries and maintaining dependable service delivery. Supported sales campaigns, customer communication, team meetings, and performance tracking.
Procurement & Operations Assistant
Medical Equipment Trade
Jan 2017 - Jun 2019 (2 years 5 months)
Coordinated supplier and customer communication across international markets, supported pricing discussions, and tracked outstanding requests. Assisted with shipment preparation, export documentation, and vendor follow-up.
Education
Degrees, certifications, and relevant coursework
Berlin School of Business and Innovation (BSBI)
Global MBA, Strategy and Finance
2024 - 2026
Completed a Global MBA with a focus on Strategy and Finance.
Zhejiang University School of Medicine
Postgraduate Studies, Dermatology and Venereology
2022 - 2024
Pursued postgraduate studies in Dermatology and Venereology for four semesters, but the degree was not completed.
Zhejiang University School of Medicine
Bachelor of Medicine and Bachelor of Surgery (MBBS), Medicine
2016 - 2022
Completed a Bachelor of Medicine and Bachelor of Surgery (MBBS) in an English-taught international programme.
Shanghai Jiao Tong University
Global Executive Business Management Program, Business Management
Completed an executive training program in Global Executive Business Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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