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Hamza Hussein MohamedHM
Looking for a job

Hamza Hussein Mohamed

@hamzahusseinmohamed

I coordinate customer success, CRM pipelines, and business operations across international teams.

Germany
Message

What I'm looking for

I'm looking for remote or hybrid customer success, business operations, CRM, or project coordination work in an international environment where I can manage multiple workstreams, support stakeholders, and improve follow-through.

At Pilotfish GmbH, I support inbound customer and partner enquiries, qualify opportunities, manage HubSpot pipelines, and coordinate follow-ups with founders and senior stakeholders.

I've also supported sales and operations at Aulive Kids, international procurement workflows, and customer service in high-volume retail. My work includes outreach, scheduling, documentation, reporting, vendor communication, and cross-functional handovers.

I bring an international MBA, an MBBS background, and experience working across Germany, China, the Middle East, and Africa. I'm fluent in English and Arabic, speak native Somali, have B2 German, and intermediate Mandarin.

Experience

Work history, roles, and key accomplishments

IP
Current

Healthcare Innovation Project - Vital Parts

Independent Project

Dec 2025 - Present (10 months)

Research medical procurement and service needs, conduct stakeholder conversations, and document market findings to identify operational gaps and potential service opportunities across Europe, MENA, and African contexts.

LG

Retail Sales & Customer Service Assistant

Lacoste Germany GmbH

Sep 2025 - Sep 2026 (1 year)

Provided proactive, personalised customer service in a busy international retail environment, identifying customer needs and supporting purchase decisions. Handled product questions and collaborated with colleagues to maintain store standards.

SU

Clinical Trainee - Dermatology

Sir Run Run Shaw Hospital, Zhejiang University

Sep 2022 - Aug 2024 (1 year 11 months)

Worked in multidisciplinary clinical teams in a high-volume environment, supporting patient documentation, diagnostic workflows, and accurate electronic data handling. Strengthened communication, discretion, and structured problem solving.

AK

Assistant Manager, Sales & Operations

Aulive Kids

Jun 2018 - Sep 2022 (4 years 3 months)

Coordinated day-to-day operations across management, staff, and customers, resolving enquiries and maintaining dependable service delivery. Supported sales campaigns, customer communication, team meetings, and performance tracking.

Education

Degrees, certifications, and relevant coursework

Berlin School of Business and Innovation (BSBI) logoBB

Berlin School of Business and Innovation (BSBI)

Global MBA, Strategy and Finance

2024 - 2026

Completed a Global MBA with a focus on Strategy and Finance.

Zhejiang University School of Medicine logoZM

Zhejiang University School of Medicine

Postgraduate Studies, Dermatology and Venereology

2022 - 2024

Pursued postgraduate studies in Dermatology and Venereology for four semesters, but the degree was not completed.

Zhejiang University School of Medicine logoZM

Zhejiang University School of Medicine

Bachelor of Medicine and Bachelor of Surgery (MBBS), Medicine

2016 - 2022

Completed a Bachelor of Medicine and Bachelor of Surgery (MBBS) in an English-taught international programme.

Shanghai Jiao Tong University logoSU

Shanghai Jiao Tong University

Global Executive Business Management Program, Business Management

Completed an executive training program in Global Executive Business Management.

Tech stack

Software and tools used professionally

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