Mohammad Hisham User

Coordinated client communications, proposals, and leadership reporting across the MENA region, managed scheduling and CRM records to ensure timely responses and stakeholder alignment.

Drafted proposals and executive presentations for 70+ global accounts, maintained CRM and file organization with 99% accuracy, and coordinated schedules and cross-team deliverables.

Supported executives and case managers with administrative operations, maintained client communications and documentation, and streamlined workflows in a high-volume remote environment.

Prepared executive documentation and presentations for enterprise clients, coordinated cross-functional stakeholders, and documented strategic initiatives including Egypt's first data-wiping project.

Managed executive calendars, scheduled meetings, prepared presentations, and served as primary client point of contact to support leadership priorities.

Supported leadership with operational reporting and scheduling, coordinated documentation for new technology launches, and assisted in CRM implementation and training.

Provided part-time executive support including scheduling, administrative tasks, research briefs, and social media updates to facilitate remote stakeholder communication.

Activities and societies: Community Volunteer – Asia Pacific University

Completed a dual degree program in Telecommunications & Electronics awarded in partnership with Staffordshire University in 2018.

Participated in a dual degree program in Telecommunications & Electronics awarded in partnership with Asia Pacific University in 2018.