HAJIRA BASHIR
@hajirabashir
Motivated IT professional skilled in technical support and compliance.
What I'm looking for
I am a highly motivated IT professional with extensive experience in technical support, IT governance, compliance, and cloud technologies. My journey in the IT sector has equipped me with a strong skill set in troubleshooting, regulatory compliance, and cross-team collaboration, all aimed at driving operational efficiency.
Currently, I serve as a Specialist in IT Services at Askari Bank, where I manage and optimize critical banking applications, ensuring application uptime at 99.99%. My role involves conducting log analysis, developing SQL/Oracle queries, and automating tasks to improve system consistency through scripting. I take pride in my ability to maintain security compliance and support disaster recovery activities, ensuring business continuity.
Previously, I worked as a Compliance Officer in IT Governance at U-Microfinance Bank, where I developed and implemented IT governance policies and acted as a key point of contact for audits and compliance. My educational background includes a Master's degree in Computer System Engineering, where I focused on vulnerability detection, further enhancing my technical expertise.
Experience
Work history, roles, and key accomplishments
Specialist IT Services
Askari Bank
Aug 2023 - Present (1 year 10 months)
Managed and optimized critical banking applications, including OFSA (FCCM) and Moneta, in Production and UAT environments. Rectified multiple critical application issues on OFSA (FCCM) and Moneta, preventing user dissatisfaction and maintaining application uptime at 99.99%.
Compliance Officer-IT Governance
U-Microfinance Bank
Mar 2022 - Present (3 years 3 months)
Ensured compliance with Enterprise Technology Governance, Risk, and Compliance (ETGRM) frameworks and regulatory audits. Developed and implemented IT governance policies, including Disaster Recovery and operational manuals.
IT Application Support Intern
U-Microfinance Bank
Dec 2020 - Present (4 years 6 months)
Gained hands-on experience in supporting the PIBAS application, troubleshooting issues, and assisting end-users. Developed skills in SQL query writing, vendor coordination, IT service management, and system improvements.
Education
Degrees, certifications, and relevant coursework
University of Engineering and Technology, Peshawar
MS in Computer System Engineering, Computer System Engineering
Grade: 3.45/4
Activities and societies: Research: Comparison of VAPT Scanners for Detection of SQL Injection Vulnerabilities.
Conducted research on the comparison of VAPT Scanners for the detection of SQL Injection Vulnerabilities. Graduated with a CGPA of 3.45/4.
HITEC University Taxila
BS in Computer Engineering, Computer Engineering
Grade: 2.95/4
Completed a Bachelor of Science in Computer Engineering. Graduated with a CGPA of 2.95/4.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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