Results-driven IT Professional with more than 3 years of experience and Google IT Support Specialization Certification. Skilled in providing technical support, troubleshooting hardware and software issues, and managing IT infrastructure. Proficient in scripting (Bash, Python, PowerShell), system administration (Linux, Mac OS, Windows), and database management (PostgreSQL, Microsoft SQL). Committed to optimizing IT operations and staying updated with the latest technologies.
Hamza Shahzad
@hamzashahzad
I'm a Google Certified IT Support Professional having more than 3 years of experience in IT domain.
PakistanExperience
Provided IT support services including implementing SSO/SAML/IdP configurations, troubleshooting technical issues, server administration, SSL certificate renewal, server configuration, automation scripting, containerization, and virtualization management.
IT Coordinator
The City School
Nov 2023 - Present (6 months)
Coordinated between 17+ branches and regional office, assisted in IT troubleshooting.
IT Executive
Sabdullahome
Jul 2022 - Nov 2023 (1 year 4 months)
I worked as an IT Executive at Sabdullahome, where I managed Microsoft Dynamics 365, Azure Cloud Platform, Windows Active Directory, Kerio Firewall, Hyper-V environment, Terminal Servers, Zero Clients, data security, network access, and backup system integrity. I also identified and implemented strategic solutions to enhance IT operations.
Information Technology Officer
Chase Department Store
Dec 2021 - Jul 2022 (7 months)
Executed IT operations during store development, ensuring seamless integration. Conducted daily equipment checklist to maintain optimal system performance. Coordinated IT operations to support business needs. Conducted troubleshooting and performed regular maintenance.
IT Incharge
Fateh Textile Mills
May 2020 - Dec 2021 (1 year 7 months)
Reduced internet expenses by 70% through Site-to-Site VPN Implementation, implemented a computerized payroll system, introduced a centralized attendance biometric system, supervised daily operations of computer systems, managed and maintained a diverse range of 40+ analog and network CCTV cameras.
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