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habibat otunbade

@habibatotunbade

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Executive support and virtual assistant skilled in CRM administration and appointment setting.

Nigeria

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What I'm looking for

I’m looking for a remote role supporting leadership and operations—managing calendars and email, maintaining CRM accuracy, coordinating workflows, and communicating clearly with clients across time zones.

I’m a results-driven Administrative and Executive Support professional with 4+ years of experience supporting U.S. and international teams in remote environments. I focus on keeping leadership moving through reliable calendar, email, and task execution.

In my virtual assistant work, I manage executive inboxes, coordinate operational and program research, and maintain organized documentation and workflows. I also update CRM records with care—using GoHighLevel—to keep contact tracking accurate and action-ready.

From my appointment-setting and cold-calling roles, I’ve scheduled 15+ qualified realtor appointments weekly and supported lead pipelines with structured outbound outreach. I’m comfortable owning follow-up across phone, SMS, and email, while keeping systems current and communication consistent.

I bring a strong quality mindset from contract work as a Quality Assurance Reviewer and early administrative experience in Lagos, where I improved document retrieval efficiency and supported day-to-day coordination. I bring the same organization, responsiveness, and clarity to every remote team I support.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Back On Track Foundation

Dec 2025 - Feb 2026 (2 months)

Conducted operational and program research and supported leadership with executive email management, documentation, and workflow organization. Maintained accurate CRM records using GoHighLevel to support contact tracking and administrative coordination.

Email Management Operational Research CRM Administration GoHighLevel Workflow Coordination

Cold Caller / Appointment Setter

Hyperlead Generator

Oct 2023 - May 2025 (1 year 7 months)

Scheduled 15+ qualified realtor appointments weekly and supported lead qualification through structured outbound prospecting. Maintained CRM lead pipelines and handled follow-ups via phone, SMS, and email campaigns.

Cold Calling Outbound Prospecting Lead Qualification Appointment Setting CRM Administration

Cold Caller

Golden Equity Investments

Feb 2023 - Sep 2023 (7 months)

Pre-qualified motivated seller leads and scheduled property showings, contributing to 100+ closed real estate transactions. Managed outbound and inbound calls and maintained lead tracking and follow-up coordination.

Cold Calling Appointment Scheduling Outbound Calling

Administrative Assistant

Solstice Height Global

Aug 2021 - Jan 2022 (5 months)

Managed professional phone and email communications with clients and stakeholders and maintained organized filing systems. Improved document retrieval efficiency by 15% through process restructuring and supported scheduling and office coordination.

Document Retrieval Process Improvement Scheduling Support Office Coordination

Project Assistant

Agri Supplies Limited

Jul 2019 - Mar 2020 (8 months)

Coordinated executive travel arrangements and meeting schedules while managing client communication and resolving operational inquiries. Maintained documentation and tracked administrative tasks to support day-to-day operations.

Scheduling Client Communication Documentation Management Operational Inquiry Resolution

Quality Assurance Reviewer

Deloitte

Oct 2022 - Present (3 years 9 months)

Reviewed content for grammatical and formatting accuracy while collaborating with cross-functional teams to meet strict project deadlines. Delivered 100% on-time under tight turnaround schedules.

Content Review Quality Assurance Cross Functional Collaboration