Chigbu Emmanuel
@chigbuemmanuel
Administrative Virtual Assistant delivering executive support, CRM accuracy, and workflow automation for productivity.
What I'm looking for
I’m a highly organized Administrative Virtual Assistant with proven expertise in executive and administrative support, including email and calendar management, document preparation, client communication, and travel coordination. I’m known for maintaining confidentiality, streamlining workflows, and keeping day-to-day operations running smoothly.
In CRM and remote support roles, I tracked call outcomes, ensured accurate CRM data entry, and maintained clean call boards and timelines for reliable internal reporting. I also supported B2B SaaS founders with LinkedIn engagement (posting 40–60 daily comments, improving profile visibility 30–45% in 30 days, and keeping 2–5 minute response times) while managing invoicing with 100% on-time delivery. Earlier, I improved efficiency through workflow automation (up to 70%) and introduced a digital filing system that reduced document retrieval time by 40%.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
BioQarah Industries Ltd
Oct 2022 - Dec 2025 (3 years 2 months)
Supported daily administrative operations, including filing, correspondence, and appointment scheduling. Prepared reports, handled data entry and documentation, and introduced a digital filing system to improve record retrieval efficiency while maintaining confidentiality.
Administrative Virtual Assistant
Modern Veterinary Services
Jun 2022 - Sep 2022 (3 months)
Provided executive-level administrative support, managing client schedules, meetings, and travel logistics. Improved efficiency through workflow automation and ensured timely task delivery and client satisfaction.
Lead Qualification Specialist
Mammoth
Nov 2025 - Present (8 months)
Reviewed and categorized customer-agent call interactions in a CRM, ensuring accurate call outcome tracking for internal reporting. Logged call records, followed call classification guidelines, and maintained organized CRM boards and timelines.
Education
Degrees, certifications, and relevant coursework
Delta State School Of Marine Technology
Ordinary National Diploma (OND), Maritime Transportation & Business Management
Earned an Ordinary National Diploma (OND) in Maritime Transportation & Business Management at Delta State School of Marine Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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