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Chigbu Emmanuel

@chigbuemmanuel

Administrative Virtual Assistant delivering executive support, CRM accuracy, and workflow automation for productivity.

Nigeria
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What I'm looking for

I’m looking for an administrative virtual assistant role where I can manage calendars, emails, CRM data, invoicing, and travel—while using workflow automation to improve efficiency and keep clients and executives fully supported.

I’m a highly organized Administrative Virtual Assistant with proven expertise in executive and administrative support, including email and calendar management, document preparation, client communication, and travel coordination. I’m known for maintaining confidentiality, streamlining workflows, and keeping day-to-day operations running smoothly.

In CRM and remote support roles, I tracked call outcomes, ensured accurate CRM data entry, and maintained clean call boards and timelines for reliable internal reporting. I also supported B2B SaaS founders with LinkedIn engagement (posting 40–60 daily comments, improving profile visibility 30–45% in 30 days, and keeping 2–5 minute response times) while managing invoicing with 100% on-time delivery. Earlier, I improved efficiency through workflow automation (up to 70%) and introduced a digital filing system that reduced document retrieval time by 40%.

Experience

Work history, roles, and key accomplishments

BL

Administrative Assistant

BioQarah Industries Ltd

Oct 2022 - Dec 2025 (3 years 2 months)

Supported daily administrative operations, including filing, correspondence, and appointment scheduling. Prepared reports, handled data entry and documentation, and introduced a digital filing system to improve record retrieval efficiency while maintaining confidentiality.

MA

Lead Qualification Specialist

Mammoth

Nov 2025 - Present (8 months)

Reviewed and categorized customer-agent call interactions in a CRM, ensuring accurate call outcome tracking for internal reporting. Logged call records, followed call classification guidelines, and maintained organized CRM boards and timelines.

Education

Degrees, certifications, and relevant coursework

DT

Delta State School Of Marine Technology

Ordinary National Diploma (OND), Maritime Transportation & Business Management

Earned an Ordinary National Diploma (OND) in Maritime Transportation & Business Management at Delta State School of Marine Technology.

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