Gurushri Gupta

I’m a B.Com graduate with hands-on experience in high-volume account operations, CRM management, and client relationship coordination. I currently manage 100+ monthly RFQs at a US-based company with 85% accuracy, bringing the precision and process discipline I’d bring to an Account Specialist role.

I validate pricing and account data against defined guidelines, maintain and update a 7000+ client database, and ensure data integrity before escalations. I also communicate renewal and order statuses clearly to global clients using structured templates and resources.

In fast-paced remote work, I reduced lead turnaround time by 20% through structured follow-up coordination and streamlined verification processes. I focus on following structured workflows, maintaining records, and adapting quickly when team requirements change.

Earlier, as a Relationship Manager Intern, I supported client onboarding and lifecycle management while keeping CRM entries and communication logs accurate. As an Associate in Student Outreach & Coordination, I coordinated cross-functional communication and mentored students, building strong organizational and follow-through habits.