Open to opportunities

Gregory User

@gregoryuser1

Message

I deliver organized, empathetic front-desk and guest service across hospitality and healthcare.

United States

Message

What I'm looking for

I'm looking for a role where I can provide professional, empathetic customer or patient support, stay organized across daily tasks, and continue building my administrative, front-desk, and communication skills.

I've supported guests and residents at 10 West Apartments, Allegria Hotel, and Long Beach Nursing and Rehabilitation Center, handling requests, reservations, check-ins, meal delivery, and day-to-day service needs.

At New Horizon Center, I greeted patients, scheduled appointments, updated treatment records, collected charges, and helped patients feel comfortable by anticipating anxieties and answering questions.

I've also kept office operations moving at R&G Brenner through multitasking, communication, attention to detail, and professional client support.

Across retail, restaurant, medical, and hospitality settings, I bring customer service, organization, phone etiquette, and a willingness to learn new skills.

Experience

Work history, roles, and key accomplishments

Concierge

10 West Apartments

Jul 2024 - Dec 2024 (5 months)

Provided tailored suggestions for local attractions, dining, and entertainment, coordinated reservations, and resolved guest issues with professionalism and local expertise.

Customer Service Problem Solving Reservation Coordination