Open to opportunities

Miya Reese

@miyareese

Message

I keep healthcare and hospitality front desks organized, responsive, and welcoming.

United States

Message

What I'm looking for

I'm looking for a front desk, administrative, or business office role where I can support customers, patients, families, and staff through organized operations, clear communication, scheduling, records management, and dependable service.

At Genesis Center, I support daily business office operations in a skilled nursing facility, serving residents, families, visitors, vendors, and healthcare professionals as a first point of contact.

I manage high-volume multi-line calls, resident files, daily census reports, trust accounts, petty cash, PNA records, billing documentation, and vendor invoices through DSSI. I also coordinate with Accounts Payable, Admissions, Nursing, and the Business Office Manager while maintaining HIPAA standards and accurate records.

Previously at Hyatt Place and Lowe’s Home Improvement, I handled guest and customer inquiries, scheduling, cash transactions, reservations, correspondence, inventory support, and front desk operations in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Business Office Assistant/Receptionist

Current

Genesis Center

Jan 2026 - Present (7 months)

Serve as the first point of contact for residents, families, visitors, vendors, and healthcare professionals while delivering exceptional customer service in a fast-paced skilled nursing facility. Assist with daily business office operations, including administrative support, resident accounts, billing documentation, and front desk workflow.

Multi Line Phone Systems Administrative Support Customer Service Invoice Processing Census Reporting HIPAA compliance Scheduling Front Desk Operations