Open to opportunities

Gregory Shaw

@gregoryshaw

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Experienced operations and IT-support professional with strong leadership and customer-focused delivery.

South Africa

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What I'm looking for

I am seeking a role combining operations and IT/support where I can lead teams, improve processes, handle customer-facing technical tasks, and grow into broader supervisory responsibilities.

I am an operations-oriented professional with a background in administration, technical inspection, sports coordination, and IT/support roles, bringing leadership, reliability and hands-on problem solving to every position.

Across roles I led teams, managed stores and inventory, performed level 2 MPI testing, delivered customer-facing IT support and handled logistics and transport duties; I was recognized as Top Sports Student of Gauteng and hold multiple safety and technical certifications.

I seek to apply my blend of technical aptitude, customer service, and supervisory experience to a role where I can support operations, improve processes, and contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

Junior Technician & Sales Consultant

Current

Man3000 (Pty) Ltd

Jan 2024 - Present (1 year 11 months)

Provides customer care, IT support, PBX/VBX TMS administration and data analysis in a junior technician and sales consultant role.

Customer Care IT Support PBX VBX TMS Data Analysis Sales Consulting Technical Troubleshooting

Marketing & IT Support

Green Leaf Project

Feb 2023 - Oct 2023 (8 months)

Delivered social media management, website monitoring, IT support and customer service during an eight-month engagement prior to company liquidation.

Social Media IT Support Customer Service Administration Content Management Troubleshooting

Admin Supervisor & Team Manager

O’ Green Metaforge JHB / AMS (Pty) Ltd

May 2018 - Jan 2023 (4 years 8 months)

Led admin, stores control and team operations while performing MPI level 2 inspections and customer liaison for an engineering firm across five years, improving process reliability.

Administration Team Management Customer Relations technical drawings Quality Control

Lifeguard & Kids Liaison

Phuket (unspecified employer)

Feb 2016 - Oct 2016 (8 months)

Supervised pool safety and engaged international guests of all ages, providing entertainment and adherence to safety protocols during a nine-month seasonal role.

Multicultural Communication Lifeguarding Guest Relations Child Supervision Safety Compliance

Physical Education Teacher

Rewlatch Primary School

Apr 2013 - Feb 2016 (2 years 10 months)

Coordinated school sports programs and fixtures across multiple disciplines, ran Learn-to-Swim and lifeguard activities, and organized sports days and fundraising events over nearly three years.

PE Instruction Coordination Event Management Swimming LTS Team Leadership Fundraising

Import and Export Clerk

Trans-World Freight CC

Mar 2012 - Mar 2013 (1 year)

Managed airfreight shipment documentation and served as company driver, ensuring timely cargo handling and delivery over a one-year period.

Cargo Logistics Customs Forms Driving Customer Service Record keeping

Education

Degrees, certifications, and relevant coursework

Boston City Campus

Certificate in Sports Administration, Sports Administration

Activities and societies: Received 'Top Sports Student of Gauteng!'

Completed a Club Management qualification and Sports Administration certificate with coursework in Sociology of Sport, Marketing & Sponsorship, Events Management, and Public Relations.

Alberton High School

National Senior Certificate, General Secondary Education

Completed National Senior Certificate (Matric) with subjects including English, Afrikaans, Mathematical Literacy, Life Orientation, Geography, Biology, Travel & Tourism.