sarel de jager
@sarel_de_jager
Customer service and operations professional with 8+ years supporting high-value accounts and warehouse operations.
South AfricaWhat I'm looking for
I’m a customer-focused professional with 8+ years of experience across customer service, sales support, administration, logistics, operations, and warehouse management. I manage high-value customer accounts, respond to inquiries via phone and email, and keep customer relationships strong through clear communication.
Most recently, I served as a Sales Associate & Warehouse Supervisor, supporting equipment rentals worth up to R200,000 per account. I prepared and processed quotations, rental agreements, and contracts, followed up within 24 hours, and supervised between 8 and 13 employees. I also oversaw warehouse operations across more than 300 tools, machines, and equipment items—maintaining accurate inventory records and coordinating receiving, storage, and dispatch.
I’ve also built reliability in logistics and compliance through delivery work, including 15 daily deliveries with a 100% accident-free record and careful handling of sensitive medical products. I bring strong attention to detail, time management, and the ability to streamline operations using tools like Microsoft Excel and CRM systems.
Experience
Work history, roles, and key accomplishments
Sales Associate & Warehouse
PMI Civils and Electrical
Oct 2023 - May 2025 (1 year 7 months)
Managed 5 high-value customer accounts per week for equipment rentals up to R200,000 per account, preparing quotations and rental agreements and following up within 24 hours. Supervised 8–13 employees and oversaw warehouse operations for 300+ tools, coordinating receiving, storage, and dispatch while maintaining accurate inventory records.
Driver
Igazi Transport
May 2022 - Oct 2023 (1 year 5 months)
Completed approximately 15 daily deliveries of critical blood products while meeting strict time-sensitive requirements and maintaining a 100% accident-free record. Handled secure delivery processes and completed accurate delivery and compliance documentation while ensuring confidentiality of sensitive medical information.
General Worker
PMI Civils and Electrical
Apr 2020 - Apr 2022 (2 years)
Conducted weekly inventory counts across hundreds of tools and equipment, managing stock tracking and inventory control and reporting shortages or discrepancies. Supported warehouse safety and efficiency by administering tool allocation and return processes and maintaining operational communication with management.
General Worker
City of Johannesburg Health Department
Nov 2016 - Mar 2020 (3 years 4 months)
Assisted patients and healthcare staff in a busy clinical environment and supported pharmaceutical packing and distribution involving hundreds of items daily. Maintained stock records, supported inventory control, and completed administrative documentation and record-keeping tasks.
Education
Degrees, certifications, and relevant coursework
Gerrit Maritz
High School, Secondary Education
Completed high school (secondary education) in 2011.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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