Open to opportunities

Sanele K Dube

@sanelekdube

Message

IT support and project QA professional driving efficiency and stakeholder results.

South Africa

Message

What I'm looking for

I seek a hands-on role combining IT support and project QA in a collaborative, process-driven team where I can improve systems and stakeholder outcomes.

I am a dynamic, results-driven IT Support and Project Administration professional with a strong track record in quality assurance across large-scale projects.

I have managed quality control for over 1,000 project sites across South Africa, directed cross-functional teams, and streamlined warehouse and dispatch operations to improve on-time delivery and reduce downtime.

My technical strengths include hardware and software support, network troubleshooting, ERP/CRM tools, and data analysis; I build clear documentation and Excel-based reports for senior stakeholders.

I bring a collaborative, detail-oriented approach to problem solving, with experience in stakeholder engagement, audits, risk management, and hands-on operational coordination.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Techno Adhoc Services

Feb 2022 - Jan 2023 (11 months)

Provided on-call IT support, installing and configuring hardware, software, printers and IP phones, and troubleshooting network and system issues to minimize downtime and support end-users.

Windows OS IP Troubleshooting Installation IP phones End User Incident Response

Project Administrator

Cirtech Communications

Aug 2018 - Feb 2020 (1 year 6 months)

Managed quality control for 1,000+ project sites, directed cross-functional teams and fleet logistics, and produced audit-ready Excel reports to improve compliance and on-time delivery.

Quality Assurance Project Coordination Stakeholder Engagement Logistics Coordination Documentation Management Risk Assessment

Dispatch Assistant

Takealot

Nov 2017 - Dec 2017 (1 month)

Coordinated end-to-end order processing and dispatch, maintained delivery logs and driver schedules, and optimized routing to improve response times and customer satisfaction.

Order Processing Dispatch Coordination Performance Analysis

Junior Sales Manager

Lee Morgan Direct Marketing

Oct 2016 - Jan 2017 (3 months)

Led regional client engagement and new business development, trained sales staff, and increased brand visibility through targeted presentations and relationship management.

Sales Presentations Client Engagement Business Development Market Analysis Relationship Management

Warehouse Assistant

The Document Warehouse

Nov 2015 - Jan 2016 (2 months)

Handled receiving, inspection, picking and packing of orders, conducted stock takes and cycle counts, and operated warehouse equipment to maintain accurate inventory control.

Inventory Control

Administrator

Red Box Marketing

Jun 2015 - Jul 2015 (1 month)

Managed filing, scanning and data entry, maintained digital and physical archives, and performed audits to ensure record accuracy and confidentiality.

Document Management Data Entry Auditing Administrative Support Reporting