Greg Barkhuizen

I've provided high-end remote customer support for prestige jewellery company Abbott Lyon, handling live chat and email inquiries, orders, returns, customer requests, and complaints with professionalism and empathy.

I maintain strong product knowledge, accurate customer records, and clear communication so every client receives efficient, seamless support. I'm comfortable working independently in remote environments and using systems including Kustomer, Zendesk, Gorgias, Shopify, Slack, and Google Workspace.

Before Abbott Lyon, I worked as a PADI Dive Instructor and Divemaster with Two Oceans Aquarium and Into the Blue Scuba Dive Centre. I delivered scuba instruction, led guided dives, supported dive-shop operations and trip logistics, and helped create and promote courses for international clients.

My hospitality background spans bars, restaurants, clubs, brand promotion, event photography, partnerships, and business networking. I bring a customer-focused approach to resolving issues and building positive guest relationships.