Skip to main content
Green BackGB
Looking for a job

Green Back

@greenback

I build compliance infrastructure for organic food systems across Aotearoa and Australia.

New Zealand
Message

What I'm looking for

Project management, product development, business strategy and operations fully remote or based in NZ.

I founded Greenback and built ANZOC, a directory and compliance toolkit for certified organic operators across Aotearoa and Australia. It brings public certification data together with tools for ingredient compliance, supplier tracking, label claims, recalls, and traceability documentation.

At BioGro New Zealand, I oversaw core operations for New Zealand’s largest organic certification body, leading cross-functional work across certification, auditing, IT, and customer support. I’ve led systems development, process improvement, and service innovation in regulated environments where compliance integrity and user experience both matter.

I also build practical digital tools for sustainability and public-sector initiatives, including PlantMe.io and Growathon. My work combines operations, agile product delivery, and remote-team leadership to make fragmented, high-stakes systems more trustworthy and usable.

Experience

Work history, roles, and key accomplishments

Greenback logoGR
Current

Founder

Dec 2018 - Present (7 years 8 months)

Greenback is a sustainability-focused venture studio. Current build: ANZOC (Aotearoa New Zealand Organic Collective), a directory and compliance toolkit for certified organic operators across Aotearoa and Australia.ANZOC was built in response to the Organic Products and Production Act 2023, which brings a new wave of compliance complexity into the certified ecosystem. It pulls from existing public

BioGro New Zealand Ltd logoBL

Operations Manager

Nov 2022 - Jun 2025 (2 years 7 months)

Oversaw core operations at New Zealand’s largest organic certification body.

Led cross-functional operations, working with a team of 30 staff and external stakeholders across certification, auditing, IT, and customer support.

Directed business systems development and internal process improvements to meet evolving regulatory and market requirements.

Contributed to strategic planning and service

Contract logoCO

Technical Transcription Specialist

Sep 2019 - Jan 2025 (5 years 4 months)

Specialist verbatim transcriptionist for UK-based transcription agencies, delivering high-accuracy transcripts across technically demanding domains including AI/ML, LLM development, automation engineering, renewable energy, and deep climate tech.
Primary client base included UK R&D tax consultancies, where precision transcription of technical calls directly supported HMRC R&D Tax Relief claims — w

BTG Services Ltd. logoBL

Director

Mar 2016 - Sep 2020 (4 years 6 months)

Practice Management consulting for health providers in New Zealand. Offering advice, business planning and change management for medical practices looking to enhance or improve their business efficiency.

Provision of high quality temporary and long term practice management and health administration solutions.

Transcription services for technology companies submitting research and development cl

Green Cross Health logoGH

Medical Centre Manager

Oct 2017 - Aug 2018 (10 months)

* Moved medical centre to new custom built site with no operational downtime.
* Managed and grew team of clinical and admin professionals to improve patient experience, out-performing national standard baseline in Ministry of Health Patient Experience Survey across all areas.
* Managed process, systems and workflow overhaul to improve clinical safety and employee workloads.
* Supported team in

Robot Head and Neck Surgery logoRS

Practice Manager

Mar 2016 - Oct 2016 (7 months)

Practice Management for new Specialist ENT Head and Neck Surgery bringing robot ENT surgery to New Zealand for the first time.

Marketing including website planning and design
Clinic Setup including fitout of clinical suite at Gillies Hospital
IT implementation and management
Vendor and contractor management
Practice Management


Retina Specialists logoRS

Practice Manager

Apr 2015 - Mar 2016 (11 months)

- Strategic Planning: Collaborating with key stakeholders to ensure objectives can be achieved to cost and timeframe and to understand and minimise potential risks and issues. Development of short to medium term business plan and appropriate budgets.
- Leading process and system redesign: Creating buy-in from stakeholders to improve workflows and processes.
- Project management: - Update of IT i

Feral NZ Ltd. logoFL

Business Development Manager

Oct 2010 - Jul 2015 (4 years 9 months)

- Business Development for start-up family eco/ethical fashion business.

- Brand development & social media management.

- Stakeholder engagement & management (identifying and cultivating supplier & customer relationships)

- Planned all logistics and operational requirements for 7 day pop up boutique event, Strobe, in Central Auckland, collating 14 designer collections from around NZ in July 201

Medtech Global logoMG

Management Trainee

Sep 2014 - Nov 2014 (2 months)

- Detailed research into NZ Health Care system including key personnel, funding mechanisms & programmes for presentation project.

- Research of customer demographics using CRM and Navision data extractions.

- Reporting and data analysis using Excel and SQL Server Management Studio.

- Attending User groups to showcase software enhancements and developments to customers.

Ellerslie Medical Centre logoEC

Medical Receptionist

Oct 2012 - Sep 2014 (1 year 11 months)

Administrative duties, welcoming patients and record keeping responsibilities.
Use of Medtech32 software to record patient details and answer queries.
ACC Claim uploading and GP2GP transfers.

TerraCycle logoTE

Strategic Partnership Intern (New Zealand)

Mar 2014 - Jul 2014 (4 months)

Terracycle is a US based recycling pioneer recently launched in Australia and New Zealand. So far, having diverted over 2.6 billion pieces of waste from landfill,globally, Terracycle has given over $8.8 million back to non-profit-causes of the fundraiser's choosing.

With a business mission of eliminating the idea of waste through recycling the "unrecyclable", Terracycle offers a unique and innov

Deaf Aotearoa logoDA

Employment Consultant

Jan 2012 - Jul 2012 (6 months)

Worked as Employment Consultant specialising in supporting members of the Auckland Deaf community into work.
This involved liaising with community members and helping them with CV writing, interview techniques, building confidence and empowering them to fulfill their career aspirations.
Networking with employers and key stakeholders such as Work & Income and Workbridge to maximise opportunities fo

Party House Inc. Ltd logoPL

Operations Manager

Aug 2010 - Aug 2011 (1 year)

Responsible for day to day running of international band tour management and logistics company.

Optimisation and streamlining of business to maximise efficiency and profit margins.

Advice and consultation on company direction and future business planning.

Finance controller.

Bracknell Forest Borough Council logoBC

Festival Project Co-ordinator

Mar 2010 - Sep 2010 (6 months)

Responsible for recruiting, managing and running volunteers for nationwide festival recycling project encouraging and supporting people with disabilities and disadvantaged backgrounds into employment.

Single-handedly running teams at major UK festivals such as Taste of London and Glastonbury Festival to motivate, bolster self confidence and upskill.

Surrey County Council logoSC

Employment Support Officer

Mar 2008 - Mar 2010 (2 years)

Creation of strong working partnerships with local businesses and national chains to enable opportunities for people with disabilities to enter the workforce.

Job coaching, mentoring and support for clients and employers including resolution of problems with recruitment methods and processes that may not be geared up to those with disabilities.

Education

Degrees, certifications, and relevant coursework

TR

Te Wānanga o Raukawa

Poupou Huia, Te Reo Maori

2025 - 2025

Starting the journey of learning Te Reo Maori

DA

Dev Academy Aotearoa

Full stack software development

2021 - 2021

Full stack development using Node.js, React, Handlebars and working in agile teams.

Incredible experience fostering a growth mindset and learning to be comfortable with the unknown and solving challenging problems. In this intense 9-week, Wellington based bootcamp, I rekindled a love of working face to face with teams of extremely talented, good humans to achieve MVPs with strict time boundaries.

AT

Auckland University of Technology

Master of Business Administration (MBA), Business Administration and Management

2012 - 2014

QL

Quest Institute - Regent's College, London

Diploma, Cognitive Hypnosis and NLP

2008 - 2009

As recognised by the National Council of Hypnotherapists

LA

Liverpool Institute of Performing Arts

BA(Hons), Sound Engineering

2000 - 2003

CG

Colchester County High School for Girls

A-Levels, Biology

1992 - 1999

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan