Grace Wangari

Provide in-store sales and customer service, delivering product demonstrations, advising on promotions, restocking merchandise and managing returns to maintain store presentation and customer satisfaction.

Greeted clients, responded to product queries, cross-sold merchandise and supported marketing activities to improve customer engagement and sales.

Managed finance and administration functions including budgeting, payroll processing, accounts recording and statutory filings while maintaining departmental records and internal controls.

Managed laundry operations including accounts, staff recruitment and training, work scheduling, health and safety controls, and customer complaint resolution.

Handled office administration tasks including mail distribution, records management, visitor reception, typing correspondence and maintaining filing systems.

Completed a teacher training certificate focusing on foundational teaching methods and classroom practice.

Activities and societies: Training in Microsoft Word, Excel, Access, PowerPoint and Internet/E-mail.

Completed coursework in computer packages including Word, Excel, Access, PowerPoint and internet/email applications.

Completed a Diploma in Business Administration covering foundational business and administrative practices.

Activities and societies: Basic Fire Fighting Course

Obtained certification in Occupational Health & Safety and completed a Basic Fire Fighting Course.

Earned a Diploma in Early Childhood Development and Education (E.C.D.E.) with training in child development and pedagogy.

Grade: C (Plain)

Completed secondary education and obtained the Kenya Certificate of Secondary Education (K.C.S.E.) with Grade C (Plain).

Completed primary education and obtained the Kenya Certificate of Primary Education (K.C.P.E.).