Grace Tom
@gracetom
I drive sales growth, efficient operations, and digital marketing for customer-focused businesses.
What I'm looking for
At Home'n'Hearth, I orchestrate daily operations, increasing efficiency by 20% and monthly revenue by 10%. I also led social media marketing that grew online followers by 40%, increased customer engagement by 50%, and reduced operational costs by 15% through financial monitoring and KPI reporting.
Previously at Redens Enterprise, I exceeded monthly sales targets by 25%, improved inventory accuracy, resolved customer issues to achieve 95% satisfaction, and helped expand the customer base through local marketing initiatives. I bring hands-on experience in sales, team coordination, stakeholder partnerships, CRM, and strategic planning.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Home'n'Hearth
Apr 2023 - Present (3 years 4 months)
Orchestrated daily business operations, achieving a 20% increase in efficiency and 10% growth in monthly revenue. Developed and implemented operational policies that enhanced workflow efficiency and boosted team productivity by 25%.
Education
Degrees, certifications, and relevant coursework
Grace hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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