Open to opportunities

shaki grace

@shakigrace

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Results-driven administrative and operations professional with 10+ years experience.

Kenya

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What I'm looking for

I am looking for a role that values strategic thinking and offers opportunities for growth and collaboration.

I am a results-driven administrative and operations professional with over 10 years of experience in optimizing workflows and leading cross-functional teams. My expertise lies in project and program management, where I have successfully implemented strategic initiatives that enhance productivity and stakeholder engagement. I am passionate about leveraging technology and data-driven decision-making to drive organizational impact.

In my current role as a Program Operations Manager at Konseye, I spearhead strategic meetings and oversee social media channels, achieving significant audience growth and high attendance rates for events. My previous experience includes leading administrative operations at Meffier Globale Intertrade Ltd, where I increased efficiency by 20% and designed a budget tracking system that reduced expenditures. I thrive in collaborative environments and am committed to fostering high-performing teams.

Experience

Work history, roles, and key accomplishments

Current

Program Operations Manager

Current

Konseye: The Mentorship Network

Jan 2024 - Present (1 year 5 months)

Spearheading strategic meetings and overseeing communication channels to enhance audience engagement and implement key initiatives. Managing logistics for events and compiling data-driven reports to optimize strategies.

Project Management Strategic Planning Social Media Management Event Coordination Data Analysis Stakeholder Engagement Communication Workflow Optimization Team Leadership

Senior Administration Assistant

Meffier Globale Intertrade Ltd

May 2019 - Dec 2023 (4 years 7 months)

Led administrative operations across projects, enhancing efficiency and implementing budget tracking systems to reduce expenditures. Fostered collaboration within administrative teams.

Administration Budgeting Process Improvement Project Coordination Team Leadership Resource Allocation Communication

Mobilization Administration Specialist

NCS Fuel

Oct 2014 - Apr 2019 (4 years 6 months)

Optimized resource mobilization strategies and enforced risk mitigation frameworks to enhance operational efficiency while ensuring compliance with regulations.

Risk Management Compliance Process Improvement Communication

Community Lead - Social Media

BYOB Digital Marketing Agency

May 2018 - Apr 2019 (11 months)

Executed digital strategies to boost brand engagement and managed community interactions to enhance reputation. Implemented feedback systems for improved content strategies.

Digital Marketing Community Management Reputation Management Data Analysis Content Strategy Customer Insights Communication

Program Administration Assistant - Admissions

Zetech University

Jun 2011 - Sep 2014 (3 years 3 months)

Revamped administrative processes to improve efficiency in admissions, enhancing data management protocols and applicant engagement strategies.

Administrative Processing Data Management Process Improvement Communication Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

Kenya Methodist University

Bachelor of Business Administration, Marketing

2007 - 2010

Studied Business Administration with a focus on Marketing, gaining insights into market analysis, consumer behavior, and strategic marketing management.