Open to opportunities

Ajedidah Mwanzia

@ajedidahmwanzia

Message

Detail-oriented communications and stakeholder engagement specialist.

Kenya

Message

What I'm looking for

I am looking for a role that values collaboration, innovation, and professional growth.

I am a highly organized and detail-oriented Virtual Assistant with over seven years of experience in administrative support, operations management, and project coordination. My expertise lies in managing multiple tasks, streamlining workflows, and providing high-level support to executives and teams. I am skilled in utilizing digital tools and communication strategies to enhance productivity and business efficiency.

In my recent role as a Freelance Virtual Assistant, I provided comprehensive administrative and technical support to clients across various industries. I excelled in managing calendars, scheduling meetings, and conducting online research to compile insightful reports. My previous experience as an Operations Manager at La Salle Network allowed me to supervise over 90 employees, implement an ERP system, and plan major events, showcasing my ability to manage communication between stakeholders effectively.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Self Employed

Jan 2023 - Present (2 years 5 months)

Provided high-level administrative and technical support to clients across various industries. Managed calendars, scheduled meetings, and handled email correspondence efficiently. Conducted online research, compiled reports, and assisted with content creation.

Administrative Support Calendar Management Data Entry Social Media Management Customer Service Project Coordination Research

Operations Manager

La Salle Network

Jan 2021 - Nov 2024 (3 years 10 months)

Supervised 90+ employees across departments, ensuring smooth operational workflows. Implemented an ERP system to improve HR, finance, and project tracking. Managed communication between stakeholders, vendors, and teams.

Operations Management ERP Implementation Event Planning Training Development Workflow Optimization Project Tracking Vendor Management Employee Engagement

Technical Support Manager

Triple Tee Immigration Support Services

Jul 2018 - Aug 2020 (2 years 1 month)

Provided technical and administrative support to clients seeking immigration services. Managed document processing, customer inquiries, and online ticketing systems. Coordinated with international organizations to streamline application processes.

Technical Support Client Inquiries Ticketing Systems Coordination Administrative Support Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Moringa School

Certificate, Software Engineering

2022 - 2022

Completed a program in Software Engineering, gaining skills in software development, programming languages, and project management.

IAT Education Center

Certificate, Networking

2021 - 2021

Achieved certification as a Cisco Network Associate (CCNA), focusing on networking fundamentals and network security.

Coursera

Certificate, G-suite Administration

2018 - 2018

Completed a course in G-suite Administration, learning about Google Workspace tools and their applications in business environments.

Technical University of Kenya

Bachelor, Business and Information Technology

2013 - 2017

Studied Business and Information Technology, focusing on the integration of business practices with information technology solutions to enhance organizational efficiency.