I am seeking a challenging remote role with a forward-thinking international company where I can apply my cross-cultural communication skills, fast-paced ticket resolution, and sales drive to boost client retention and operational performance. Fully equipped with a reliable home office setup and high-speed internet.
Looking for a job
Grace kelie Mateing
@gracekeliemateing
Hello! My name is Grace. Over the course of my career, I’ve had the privilege of supporting global clients through international companies
CameroonWhat I'm looking for
Hi! I’m a customer experience and sales specialist with a strong track record of working with global organizations, including TELUS Digital in the Philippines. Currently based in Cameroon, I bridges the gap between customer satisfaction and business growth.
My career spans multi-channel customer support, account management, and strategic sales (both inbound and outbound). Working within fast-paced international environments has given me a deep appreciation for cross-cultural communication, proactive problem-solving, and seamless client interactions.
What Drives Me:
. Customer Relationship Management: Turning everyday service interactions into lasting brand loyalty.
. Sales Strategy: Matching clients with solutions that truly add value to their lives or businesses.
. Global Operations: Collaborating across time zones and cultures to deliver consistent excellence.
When I’m not supporting clients or driving sales performance, I’m constantly looking for ways to stay ahead of industry trends in customer care technology and team workflows.
Experience
Work history, roles, and key accomplishments
•Provided outstanding technical support to clients
•Worked to support the senior creative staff with day to day
tasks
•Worked to achieve high customer satisfaction rates by
providing
optimal customer service
•Offered new services based in the needs of the customer.
•Redirected calls as needed and worked with my supervisor
to address
any outstanding issues or concerns.
•Troubleshooted fax devices,
Education
Degrees, certifications, and relevant coursework
Biaka University institute of Buea
Bsc, Nursing
2019 - 2022
Grade: 3.4
Activities and societies: As a student at Biaka University Institute of Buea (BUIB) blends rigorous professional training with vibrant extracurricular and cultural experiences against the backdrop of Mount Cameroon. As a student in Nursing, we spend significant time in hands-on clinical practice, we went for regular internships at the Buea Regional Hospital were we practice real world experience.
As I successfully completed my higher education studies at Biaka University Institute of Buea (BUIB), graduating after years of rigorous academic coursework, practical training, and community engagement. My time at BUIB instilled a strong work ethic, professional discipline, and critical problem-solving skills, serving as a solid academic foundation alongside my international professional career.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
CameroonAuthorized to work in
Salary expectations
25k-50k USD
Social media
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