Grace-Ann Emmanuel

I am a customer-focused professional with over four years of experience in managing customer relationships and providing exceptional service. I have a proven track record of efficiently resolving complaints while managing 100-120 calls daily, ensuring prompt and accurate responses to customer inquiries. My expertise in AI-driven solutions allows me to enhance service delivery and foster stronger customer engagement.

I am passionate about leveraging technology to create seamless customer experiences and contribute to business success. With a strong background in customer service, I have developed strategies to retain customers and increase company loyalty. I am proficient in utilizing AI tools to enhance customer service relationships and managing multiple customer interactions simultaneously without compromising service quality.

As a dedicated philanthropist and advocate for the girl child, I have founded and led initiatives to support the education of underprivileged girls, protecting them from child trafficking, child labor, child abuse, and early child marriage. I am a creative individual with high attention to detail, a disciplined and versatile professional with a strong work ethic, and a passionate and eloquent communicator with a love for public speaking.