Grace Adjei

Nurtured and deepened client relationships through personalized engagement, ensuring accurate inventory management and supporting stock planning activities. Delivered exceptional customer service and product knowledge, enhancing the luxury shopping experience for clients.

Managed stock flow and ensured accurate inventory tracking to meet sales forecasts, collaborating with suppliers for timely product deliveries. Oversaw comprehensive store operations, including opening, closing, and administrative tasks, while building strong customer relationships to foster loyalty.

Coordinated shipping and receiving of merchandise, ensuring inventory accuracy and minimizing stock discrepancies. Led daily operations, including monitoring stock levels and resolving supply chain issues, while assisting in vendor communication to streamline product flow. Trained and supervised staff on inventory procedures and customer service excellence.

Conducted quality audits and analyzed performance data to optimize inventory processes and identify training needs for improved product handling and supply chain efficiency. Generated analytical reports on KPIs, supporting data-driven purchasing decisions, and fostered cross-functional collaboration to enhance operational efficiency.

Undertook specialized training in Sales Specialist Retail, developing in-depth knowledge of sales techniques and customer engagement strategies. Focused on enhancing the customer experience and achieving sales targets.

Acquired foundational skills in Retail Sales, covering essential aspects of customer service and product presentation. Learned to effectively interact with customers and support retail operations.

Completed a comprehensive program in Retail Management, focusing on advanced retail operations and strategic business practices. Gained expertise in managing retail environments and optimizing sales performance.