Grac-ann Wilmot

Analyzed complex data sets to provide quality prompts and responses. Proofread work and adhered to project guidelines while implementing feedback from the QC team.

Supported program teams by developing survey templates, conducting data searches, and creating visualizations to illustrate findings. Coordinated focus groups and analyzed data for quality assurance processes.

Transcribed video dialogue and generated accurate captions, ensuring proper spelling and grammar. Reviewed AI-generated captions for errors and adjusted timestamps for synchronization with audio.

Compiled research subjects, edited documents, developed surveys, and conducted quantitative and thematic analysis. Created visualizations and communicated findings effectively.

Produced employee communications, assisted with data analysis for client surveys, and supported the development of learning resources for organizational change management.

Executed social media strategies, created content, and monitored engagement across platforms. Utilized SEO and analytics to enhance marketing efforts.

Provided media monitoring reports, managed internal communications, and executed stakeholder engagement activities to enhance communication and engagement.

Managed social media platforms, created content, and executed marketing strategies to promote business services through various channels.

Completed a Post-Graduate Certificate in Project Management, focusing on Project Leadership, Business Principles, Agile Project Management, and Project Scheduling Management.

Earned a Post-Graduate Certificate with Honors in Marketing Research & Analytics, covering Marketing Project Management, Marketing Analysis and Planning, and Big Data and Predictive Analytics.

Obtained a Bachelor's Degree in Business Administration, with relevant courses including Global Marketing, Digital Marketing, and Consumer Behaviour.