Open to opportunities

Kyle Edriel Tomagan

@kyleedrieltomagan

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Digital marketing specialist with expertise in SEO and content creation.

Canada

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What I'm looking for

I seek a dynamic role that fosters creativity, collaboration, and growth opportunities.

I'm a dedicated digital marketing professional with a strong background in search engine optimization and content creation. My experience spans various industries, where I've successfully integrated research findings into compelling marketing materials, enhancing online presence and engagement. I thrive in collaborative environments, working closely with teams to optimize websites and develop impactful marketing strategies.

Throughout my career, I've held key roles such as Lead Marketing Coordinator and Digital Marketing Copywriter, where I honed my skills in project management, corporate communications, and policy development. My certifications in content marketing and SEO further bolster my ability to drive results and contribute to organizational growth. I am passionate about leveraging my communication skills to create meaningful connections between brands and their audiences.

Experience

Work history, roles, and key accomplishments

Current

Online Freelance Writer

Current

Livingston Research

Apr 2017 - Present (8 years 3 months)

Responsible for writing academic papers in various formats for students in public service courses. Ensured output met the standards of both the student and Livingston Research.

Research Law Philosophy

Current

Service Support Specialist

Current

Cloud5 Communications

Jun 2021 - Present (4 years 1 month)

Provided chat support for American Express Centurion and Platinum cardholders, assisting with travel, lifestyle, billing, and retail requests. Initiated outbound calls to various facilities to ensure member requests were accurately handled.

Chat Support Customer Service Telecommunications

Lead Marketing Coordinator

Sankara

Oct 2020 - May 2021 (7 months)

Performed research on food delivery and online marketplace industries, integrating findings into marketing materials. Analyzed and applied the latest search engine optimization techniques to ensure a strong online presence.

SEO Content Creation Google Analytics Moz Social Media Marketing Strategic Partnerships

Solutions Specialist

Xperigo

Dec 2019 - Oct 2020 (10 months)

Answered inbound calls from AAA and CAA members experiencing roadside breakdowns and other vehicle-related issues. Input member information into proprietary software to determine the best service and handled escalations.

Inbound Customer Service Roadside Assistance Software Telecommunications

Market Research Interviewer

Numeris

Oct 2019 - Dec 2019 (2 months)

Conducted interviews over the phone regarding media consumption in Canadian households. Input results into Numeris' own data system.

Market Research Data Entry Interviewing

Digital Marketing Copywriter

KMC Solutions

Mar 2018 - Sep 2019 (1 year 6 months)

Researched office space and outsourcing industries, integrating findings into written content such as blogs and white papers. Applied SEO techniques and utilized tools like Google Analytics to create comprehensive audits and ranking reports.

Digital Marketing Copywriting SEO Google Analytics Content Creation Social Media Marketing

SEO Content Writer

TrueLogic Online Solutions

Aug 2017 - Feb 2018 (6 months)

Produced written content for clients across various industries, including healthcare, legal, and real estate. Ensured all content adhered to the latest SEO guidelines and trends.

Content Production Client Management

Virtual Assistant

Magic Inc

May 2017 - Aug 2017 (3 months)

Handled client inquiries and requests, including flight booking, calendar management, and scheduling appointments. Ensured quality control for all assistance provided to clients.

Virtual Assistance Calendar Management Quality Control

Administrative Assistant

Department of Public Works and Highways

Jun 2016 - Apr 2017 (10 months)

Documented incoming and outgoing paperwork for the right of way acquisition and legal department, filing according to urgency. Transcribed audio files for database entry and proofread legal documents.

Administrative Support Documentation Transcription Data Entry

Education

Degrees, certifications, and relevant coursework

University of the East

Bachelor of Arts, Political Science

Grade: College Scholar

Activities and societies: Association of Political Science Students of the Philippines (2014-2017), UE Political Science Society (2013-2017), UE English Coterie (2014-2017), UE Journalism Society (2016-2017)

Achieved College Scholar status in A.Y. 2016 and served as 4th Year Representative and Deputy Speaker for the UE Political Science Society. Participated actively in debates, winning the Gablum et Gladium 2017 and placing 2nd Runner Up in UE-PSS The Great Debates 2016. Led the UE-PSS 1st General Assembly: Life at the College of Law.