Open to opportunities

Cyril Tchakoute

@cyriltchakoute

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Results-driven marketing professional with a passion for data insights.

Canada

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What I'm looking for

I seek a dynamic role that fosters growth, creativity, and collaboration.

I am a rigorous and results-driven marketing professional with over four years of experience in marketing and customer management, complemented by three years in database management. My fluency in both French and English allows me to communicate effectively in diverse environments. I thrive in fast-paced, collaborative settings and have a passion for uncovering insights from data sources to develop creative, data-driven solutions.

Currently, I am enhancing my career in marketing management and business operations. At Thomson Reuters, I have successfully streamlined sales processes and provided strategic insights through comprehensive reporting and market research. My previous roles have equipped me with a strong foundation in customer success, data analysis, and digital marketing, enabling me to contribute effectively to any team.

Experience

Work history, roles, and key accomplishments

Current

Sales Support Associate

Current

Thomson Reuters

Jun 2024 - Present (1 year)

Performed administrative and operational tasks for the sales team, enhancing sales processes and preparing reports on performance trends. Conducted market research to identify new business opportunities and organized webinars for law firms.

Salesforce Market Research Customer Management Strategy Development Microsoft Office

Bilingual Ads Operations Associate

Vivvix/MediaRadar

Apr 2023 - Mar 2024 (11 months)

Managed data entry and analysis for ads databases, conducted quality control on indexed ads, and optimized digital content through copywriting and bilingual translation.

Data Analysis Quality Control Copywriting Translation

Bilingual Customer Success Rep

International Financial Data Services

Nov 2019 - Oct 2020 (11 months)

Handled inbound and outbound communications for mutual fund accounts, served as the first touchpoint for escalations, and collaborated with teams to enhance customer experience.

Communication Onboarding Escalation Management Team Collaboration Customer Insights

Jr. Market Researcher

Do It. (Startup)

Sep 2017 - Jan 2018 (4 months)

Conducted focus groups and surveys to gather data for business development, transcribed findings into reports, and participated in marketing planning sessions.

Market Research Data Collection Reporting Marketing Planning

Digital Content Contributor

Inter Fan Club Blog

Jul 2016 - Jul 2017 (1 year)

Organized and edited articles and social media content, monitored events in soccer leagues, and used WordPress to enhance engagement through informative writing.

Content Management Social Media WordPress Editing Engagement