Gontse Moeng

I’m an Online Personal Shopper focused on accurately picking and packing orders, ensuring timely dispatch. I prioritize order fulfillment, neat packing to prevent damage, and quality control before orders go out, while keeping customer satisfaction at the center of every task.

Before that, I worked as a Customer Assistant where I identified customer needs, applied relevant processes (including red flag processes), minimized shrinkage, and supported customers by listening, advising, and offering the right options and services. I also took ownership of serving customers and resolving their queries.

I’ve also built strong administration and communication experience through roles like Administrator and Call Center Agent (Debt Collector). I managed correspondence, scheduled meetings, prepared agendas, recorded minutes, organized office files and records, and supported budgeting and expense tracking—while also making payment arrangements using structured PTP approaches.

I bring strong Microsoft Office skills, problem solving, team work, multitasking, and a habit of paying close attention to detail. With First Aid Certification and Fire Fighting certification, I’m ready to contribute responsibly, learn fast, and help keep a workplace running smoothly.