Goangea Madalin
@goangeamadalin
Motivated individual with experience in customer support and moderation.
What I'm looking for
I am a motivated and detail-oriented professional with a strong background in customer support and online platforms. My experience as a Customer Support Agent at an online casino has equipped me with the skills necessary to effectively communicate with users, resolve technical issues, and ensure a safe and respectful digital environment.
Throughout my career, I have demonstrated my ability to handle user complaints with professionalism and adhere to platform policies. My attention to detail and conflict resolution skills have allowed me to maintain high standards of user safety and compliance. I am eager to leverage my skills in a remote or office-based position as a Content Moderator.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Pragmatic
Jan 2023 - Jan 2024 (1 year)
Provided online support to casino users via chat and email, handling user complaints and resolving technical issues while maintaining professional communication and ensuring user safety and compliance with internal rules.
Education
Degrees, certifications, and relevant coursework
Goangea hasn't added their education
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