Glory Victoria Iziegbe

I’m a Customer Support Specialist with hands-on experience delivering exceptional customer and client support across real estate, hospitality, and fashion retail. I manage customer inquiries, after-sales support, front desk operations, and CRM documentation across email, chat, phone, and in-person channels.

In my most recent role as a Customer Support & Sales Associate at LandWey Investment Limited, I handled daily customer inquiries, complaints, and after-sales support. I maintained accurate client records and follow-ups using CRM tools and spreadsheets, while supporting lead follow-up and coordination with internal teams and vendors to ensure smooth service delivery.

Earlier, as a Customer Representative / Front Desk Officer at Maidaville Hotel & Suites, I welcomed and assisted guests, managed bookings and front desk documentation, and resolved guest concerns promptly. My approach improved guest experiences through clear communication and coordination with housekeeping and management.

Across my fashion retail experience at Glow Up by Esiri, I supported customers through product selection, handled objections professionally, and maintained detailed sales records. I bring calm-under-pressure discipline, strong attention to detail, and remote work readiness, with a toolkit that includes HubSpot, Zendesk, Salesforce, and Google/Microsoft productivity tools.