Glanda Fernando

Oversaw daily operations, managed supplies and vendors, maintained office hygiene, handled HR documentation, supported internal events, and ensured a welcoming environment for guests. Coordinated with developers and external partners, prepared and managed agreements and contracts, organized project briefings and meetings, and supported smooth communication and workflow across teams.

Created a positive first impression, greeted and welcomed visitors, and assisted customers with queries and requests. Managed front desk operations, handled incoming calls and inquiries, scheduled appointments, and maintained a professional and organized reception area.

Provided excellent customer service, assisted with check-ins and check-outs, coordinated with internal departments, managed administrative tasks, and resolved guest queries promptly. Generated sales leads by identifying and contacting potential customers, negotiated terms, finalized agreements, and achieved sales goals set by the company.

Completed the Active IQ Level 3 Diploma in Fitness Instructing and Personal Training.

Earned a GED from Esoft Metro College.

Achieved Upper Secondary Level B2 in English at British Council College.

Completed the GCE Advanced Level Examination at Seventh day Adventist High School.

Completed the GCE Ordinary Level Examination at Seventh day Adventist High School.