Open to opportunities

Zeenath Mohideen

@zeenathmohideen

Message

I coordinate executive operations, HR support, client service, and corporate events.

Sri Lanka

Message

What I'm looking for

I'm seeking a corporate role where I can maximize my management and program development experience while supporting executives, clients, operations, and people-focused initiatives.

At Engage Financial Solutions, I manage executive calendars, meetings, travel, correspondence, events, office operations, and confidential information. I also support HR onboarding and offboarding, attendance and leave tracking, and procurement sourcing.

I've supported clients and operations at Astute Business Partners, WNS Global Services, Cinnamon City Sector Hotels, Holborn Assets, and Appen Butler Hill. My work spans client service, workflow coordination, reporting, marketing support, SLA-focused operations, and web-content relevance review.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive Administrator

Current

Engage Financial Solutions

May 2023 - Present (3 years 4 months)

Manage executive calendars, prepare correspondence, coordinate meetings, and handle confidential information with discretion.

Calendar Management Travel Arrangements Event Coordination Office Management Confidentiality Compliance

Current

HR Assistant

Current

Engage Financial Solutions

Handle HR functions including employee onboarding and offboarding, maintain attendance and leave tracker, and support procurement sourcing.

HR Functions Employee Onboarding Attendance Tracking Leave Management Procurement

Associate - Client Services

Astute Business Partners

Jul 2022 - Apr 2023 (9 months)

Perform administrative tasks, provide client support, ensure client information accuracy, and identify revenue opportunities.

Client Services Administrative Support Customer Service Documentation Revenue Growth

Senior Associate - Operations

WNS Global Services (PVT) Ltd.

Apr 2020 - May 2022 (2 years 1 month)

Managed operational parameters, ensured SLA compliance, maintained trackers, and provided responses to queries.

Operations Management SLA Compliance Workflow Management Customer Satisfaction Reporting

Independent Consultant

Appen Butler Hill Pty Ltd

Jun 2018 - Feb 2020 (1 year 8 months)

Reviewed and rated web content using a web application to support search data relevance measurement.

Content Review Data Relevance Web Applications

Marketing Coordinator

Cinnamon City Sector Hotels

Mar 2018 - Jul 2018 (4 months)

Answered client questions, served as point of contact, coordinated with sales and marketing team, and generated reports.

Marketing Coordination Client Communication Reporting Proposal Preparation Supplier Coordination

Global Client Relationship Manager

Holborn Assets Ltd

Jul 2017 - Nov 2017 (4 months)

Delivered customer service, managed CRM task distribution and workflow, monitored progress, and documented activities.

Customer Service CRM Management Workflow Management Reporting Escalation Handling

Education

Degrees, certifications, and relevant coursework

CIPM (Chartered Institute of Personnel Management)

Diploma in Human Resource Management, Human Resource Management

2026 -

Pursuing a Diploma in Human Resource Management, ongoing as of the current date.

University of Edith Cowan

Bachelor of Business, Tourism & Hospitality Management and International Business

2016 - 2019

Activities and societies: Silver Medal Winner International Business & Tourism 2016 Batch.

Completed Bachelor of Business with a double major in Tourism & Hospitality Management and International Business.

Australian College of Business and Technology

Diploma of Business, Marketing and Management

2013 - 2013

Activities and societies: Bronze Medal Winner Diploma of Business 2013 Batch.

Completed Diploma of Business specializing in Marketing and Management.

University of Ballarat

Certificate IV in ESL, ESL

2012 - 2012

Completed the Foundation Program and Certificate IV in ESL.

IATA

Diploma in Airline Ticketing, Reservations and Marketing, Airline Ticketing, Reservations and Marketing

Activities and societies: Batch Topper IATA Certification 2006 Batch.

Completed a Diploma in Airline Ticketing, Reservations and Marketing course.

IATA

Diploma in IATA/UFTAA Foundation and EBT Course, Travel and Tourism

Completed the IATA/UFTAA Foundation and EBT course in Montreal.

Louis Preston Travel & Tourism Training Centre

Diploma in General Travel Knowledge & Air Fares and Ticketing, Travel and Tourism

2006 - 2006

Completed a Diploma in General Travel Knowledge & Air Fares and Ticketing.

St. Bridget’s Convent

GCE (Ordinary Level) Examination, General Education

Completed GCE (Ordinary Level) Examination with subjects including English, Business & Accounts, Sinhala, Science, Mathematics, Social Studies, English Literature and Islam.