
GLADYS TIJANI
@gladystijani
Direct Sales Agent at Access Bank plc supporting customer onboarding, banking product sales, and account-related service.
What I'm looking for
At Access Bank plc, I identify prospective customers for banking products and services, support account opening and customer onboarding, and respond to account-related inquiries. I also maintain customer records and assist with branch sales and customer acquisition targets.
As a Secretary at Ruche Printing press, I supported business operations through document preparation, financial record keeping, and front-office customer requests. Earlier, as Junior administrative staff at Ministry of education, I managed civil service documentation and supported daily office operations.
Experience
Work history, roles, and key accomplishments
Direct Sales Agent (DSA)
Access Bank Plc
Jan 2021 - Present (5 years 9 months)
Identified and engaged prospective customers for banking products and services, supported account opening and customer onboarding, and built client relationships to enhance satisfaction and retention. Assisted in achieving branch sales targets and maintained accurate customer records in compliance with banking procedures.
Secretary
Ruche Printing Press
Jan 2017 - Dec 2021 (4 years 11 months)
Provided administrative and secretarial support to business operations, managed typing, photocopying, and document preparation services, and assisted with financial record keeping and cash handling. Coordinated customer requests and supported front-office operations.
Junior Administrative Staff
Ministry of Education
Jan 2016 - Present (10 years 9 months)
Managed documentation and filing of civil service records, organized administrative records for efficient retrieval, and assisted with daily office operations and administrative support functions. Ensured accuracy and confidentiality of official documents.
Education
Degrees, certifications, and relevant coursework
University of Jos
Bachelor of Arts, History and International Studies
2020 - 2025
Bachelor of Arts in History and International Studies from the University of Jos, completed in 2025.
Plateau State Polytechnic, Barkin Ladi
Diploma, Public Administration
2014 - 2016
Diploma in Public Administration from Plateau State Polytechnic, Barkin Ladi, completed in 2016.
Destiny Computer Institute
Diploma, Computer Application
2014 - 2014
Diploma in Computer Application from Destiny Computer Institute, completed in 2014.
Methodist High School
Senior School Certificate, General Studies
2008 - 2013
Senior School Certificate from Methodist High School, completed in 2013.
Police Children School
First School Leaving Certificate, General Studies
2001 - 2007
First School Leaving Certificate from Police Children School, completed in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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