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Gladys Owobusingye

@gladysowobusingye

Country HR Business Partner at Interswitch East Africa (U) Limited, aligning HR strategy with business goals and guiding people decisions with analytics.

Uganda

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What I'm looking for

I am looking for a challenging role within a forward-thinking organization where I can leverage my expertise in People Management to drive team success. I thrive in collaborative environments that value continuous learning, open communication, and professional development.

At Interswitch East Africa (U) Limited, I partner with Group and country leadership to align HR strategy with business goals. I oversee recruitment, performance management, employee relations, payroll, and administration, and prepare HR reports and dashboards to inform people decisions.

At PrideBankLtd, I championed culture initiatives and redesigned onboarding, contributing to a 50% decrease in 90-day attrition. I also developed a 9-Box Grid tool for identifying and developing high-potential talent, and prepared People & Culture reports using Excel and Tableau.

Earlier, at MercyCorpsUganda and PrideMicrofinanceLtd, I supported recruitment, employee development, performance management, HR systems, and compliance. At PrideMicrofinanceLtd, I implemented a Performance Improvement Plan Policy that led to a 15% improvement in overall staff performance.

Experience

Work history, roles, and key accomplishments

Current

Country HR Business Partner

Current

Interswitch East Africa (U) Limited

Oct 2025 - Present (1 year)

Oversee HR and administration, providing strategic and operational HR leadership aligned with business objectives. Serve as a trusted advisor to senior management and a strategic link between the business and its people.

HR Strategy Business Partnering Talent Acquisition Onboarding Performance Management Employee Relations Compliance Compensation Benefits Payroll Learning and Development Administration HR Reporting Analytics

People & Culture Partner - Western

PrideBank Ltd

Feb 2025 - Sep 2025 (7 months)

Oversaw end-to-end people processes for 11 locations with 178 staff, including talent acquisition, onboarding, employee relations, performance management, and culture change management. Achieved a 10.8% increase in quality-of-hire and a 50% decrease in 90-day attrition.

Talent Acquisition Onboarding Employee Relations Performance Management Culture Change Employer Branding HR Analytics Tableau Excel Succession Planning 9 Box Matrix Compliance Cost Savings M365

People & Culture Officer

Mercy Corps Uganda

Jul 2022 - Feb 2025 (2 years 7 months)

Provided essential support to the People & Culture function, managing recruitment, onboarding, performance management, compensation and benefits, HRIS, employee relations, payroll, leave, and training. Spearheaded implementation of a performance management system and revitalized company policies.

Recruitment Onboarding Performance Management Compensation Benefits HRIS Power BI Employee Relations Payroll Leave Management Training E Learning Policy Reviews Compliance

Human Resources Officer

Pride Microfinance Ltd (MDI)

Jul 2018 - Jul 2022 (4 years)

Led recruitment processes, managed employee relations, and ensured compliance with banking regulations. Implemented a Performance Improvement Plan Policy, recruited over 100 staff with a 95% retention rate, and organized the first Employee Appreciation Week.

Recruitment Employee Relations Compliance Performance Management HRIS Staff Welfare Management Employee Engagement Leave Administration Performance Reviews

Human Resource & Administrative Assistant

Azam Media (U) Ltd

Jan 2015 - Jun 2018 (3 years 5 months)

Worked in partnership with the General Manager and Finance Manager to create, implement, and manage improved HR strategies, services, and programs. Handled HR and administrative duties including workforce planning, compensation, HRIS management, and office operations.