Gladys Conde

Crafted CPaaS solutions for enterprises, addressing their needs for a reliable communication platform for existing and potential clients. Collaborated to shape solution delivery around customer pain points.

Led operations with a focus on process improvement, performance management, and training. Drove partnership negotiations, digital marketing, thought leadership, and strategic planning to strengthen business execution.

Involved in leading a team of property consultants to recommend commercial spaces aligned to organizational needs and priorities. Evaluated workforce demographic considerations to support better client fit.

Designed workforce programs for organizations, including employee benefits support and solutions for HR challenges. Focused on improving engagement, reducing attrition, increasing productivity, and managing benefit-cost outcomes.

Coached a team of Financial Advisors through inspirational leadership to sustain peak performance. Strengthened client outcomes through personalized financial planning processes and after-sales service for bank clients.

Conducted financial needs analysis to help bank clients purchase life and non-life insurance aligned to coverage requirements. Advised clients on protection for commercial and personal property perils.

Recommended tailored life insurance products to bank clients to support their future financial goals. Delivered consultative insurance guidance based on clients’ planning needs.

Earned a Bachelor of Arts in Anthropology at the University of the Philippines Diliman as a university scholar.

Completed secondary education at Saint Mary's College in Quezon City.

Completed elementary education at Diliman Preparatory School in Quezon City.