giuseppe lagati

GL

Open to opportunities

giuseppe lagati

@giuseppelagati

I create digital content and deliver multilingual customer support across online services.

What I'm looking for

I'm looking for a customer service, social media, help desk, or digital content role where I can use my multilingual communication, web design, and IT platform skills while continuing to learn.

I've supported online communities at Sutherland Global Services in Tartu as an Italian language guardian on social networks, bringing strong Italian and English communication skills to digital service work.

Previously, at Venetian Navigator in Venice, I combined help desk support, public relations, and web design. I also managed hotel reception duties at Hotel Torino and Hotel Locanda S. Barnaba, including check-in, check-out, and phone and email bookings.

I'm trained in web design, marketing, Adobe Photoshop, and Blender 3D modelling for games and 3D printing, and I learn new IT development and system-management platforms quickly.

Experience

Work history, roles, and key accomplishments

SS

Italian Language Guardian

Sutherland Global Services

Oct 2021 - Aug 2022 (10 months)

Monitored and moderated social networks as an Italian language guardian, ensuring compliance with community guidelines.

Social Media Moderation Italian Online Communication

IN

Help Desk and Web Designer

Internet Point Venetian Navigator

Apr 2004 - Dec 2007 (3 years 8 months)

Provided help desk support and designed web pages for an internet service point.

Help Desk Web Design HTML CSS

HB

Receptionist

Hotel Torino and Hotel Locanda S. Barnaba

Dec 2002 - Mar 2004 (1 year 3 months)

Managed front desk operations including check-in, check-out, and booking via phone and email.

Front Desk Operations Booking Management Customer Service

MC

Guitar Teacher

Muzio Clementi

Jan 1992 - Dec 1995 (3 years 11 months)

Taught guitar at a private music school.

Guitar Teaching

Education

Degrees, certifications, and relevant coursework

TS

Talent Solution SRL

Attestato, Customer Service

2025 - 2025

Attestato as Customer Service Operator for Poste Italiane from Talent Solution SRL.

PM

Powerful Marketers

Attestato, Marketing

2022 - 2022

Completed a Marketing course with certificate from Powerful Marketers.

IS

Istituto Libreria Querini Stampaglia

Attestato, Web Design

2001 - 2001

Attestato in Web design with Photoshop (HTML/CSS) from Istituto Libreria Querini Stampaglia in Venice.

IB

Istituto Vincenzo Bellini

Diploma, Music

1986 - 1991

Diploma in Modern Music History from Istituto Vincenzo Bellini in Catania.

Tech stack

Software and tools used professionally

Adobe Photoshop

Windows

Availability

Open to opportunities

Location

Italy

Authorized to work in

Website

powerful-marketers.com

Job categories

Customer Service Representative Customer Service Social Media Moderator Help Desk Technician Web Designer Receptionist Guitar Teacher Customer Service Representative (CSR)Customer Service Associate Sales And Customer Service Representative

Skills

Customer Service Social Media Moderation Help Desk Support Web Design HTML CSS Photoshop Blender 3D Modeling 3D Printing Marketing Microsoft Office Windows System Management Italian English Spanish French Estonian

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