Isacco Rizzi
@isaccorizzi
Customer Care Specialist with a passion for languages and team management.
What I'm looking for
As a seasoned Customer Care Specialist with experience in the gaming and tourism industries, I possess a unique blend of technical and interpersonal skills. My proficiency in multiple languages, including Italian, English, French, and Spanish, enables me to effectively communicate with diverse customer bases. With a strong background in team management, I excel in leadership roles, having supervised testing teams and coordinated staff in fast-paced environments.
My experience in the gaming industry has equipped me with a keen eye for detail, allowing me to efficiently debug and test videogames. Additionally, my role as a Camping Ground Manager has honed my organizational skills, ensuring seamless operations and exceptional customer service. I am a naturally open-minded and positive-tempered individual, always striving to bring out the best in my team and myself.
With a strong educational foundation in Music Communication and Communication, I am well-versed in sociology, linguistics, and philosophy. My proficiency in multiple languages and my experience in translation have allowed me to work with clients from diverse cultural backgrounds, ensuring that message content, context, and style are preserved.
Experience
Work history, roles, and key accomplishments
Customer Care Specialist
Italian Transporeon GMBH
Mar 2022 - May 2023 (1 year 2 months)
Answered customer inquiries, provided technical support, and worked on administrative tasks such as problem analysis and accounting issues.
Freelance Translator
Gameloft
Aug 2015 - Feb 2022 (6 years 6 months)
Translated videogame text from English to Italian, ensuring content, context, and style were maintained.
Camping Ground Manager
MI.LU.PA SAS
Jul 2016 - Oct 2019 (3 years 3 months)
Supervised and managed camping ground operations, including staff and maintenance, and handled promotional activities.
LQA Senior Tester - Test Lead Assistant
Babel Media - Keywords
Aug 2013 - Dec 2014 (1 year 4 months)
Assisted the Test Lead in communication with clients and created testing strategies, supervised testers, and tested videogames.
LQA Tester
Babel Media - Keywords
Jun 2012 - Apr 2013 (10 months)
Debugged and tested videogames, and translated videogame text.
LQA Tester
Nintendo of Europe
Nov 2008 - Oct 2009 (11 months)
Debugged and tested videogames, and translated videogame text.
Radio Script Writer
Rock FM Radio
Sep 2007 - May 2008 (8 months)
Wrote speeches for radio shows and provided technical assistance to the show host.
Waiter
Buonaseria Restaurant
Jun 2001 - Jun 2001 (0 months)
Provided customer service and ensured efficient table management.
Education
Degrees, certifications, and relevant coursework
Isacco hasn't added their education
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