Isacco RizziIR
Open to opportunities

Isacco Rizzi

@isaccorizzi

Customer Care Specialist with a passion for languages and team management.

Italy

What I'm looking for

Seeking a challenging role that leverages my language skills, team management experience, and passion for customer service, with opportunities for growth and professional development.

As a seasoned Customer Care Specialist with experience in the gaming and tourism industries, I possess a unique blend of technical and interpersonal skills. My proficiency in multiple languages, including Italian, English, French, and Spanish, enables me to effectively communicate with diverse customer bases. With a strong background in team management, I excel in leadership roles, having supervised testing teams and coordinated staff in fast-paced environments.

My experience in the gaming industry has equipped me with a keen eye for detail, allowing me to efficiently debug and test videogames. Additionally, my role as a Camping Ground Manager has honed my organizational skills, ensuring seamless operations and exceptional customer service. I am a naturally open-minded and positive-tempered individual, always striving to bring out the best in my team and myself.

With a strong educational foundation in Music Communication and Communication, I am well-versed in sociology, linguistics, and philosophy. My proficiency in multiple languages and my experience in translation have allowed me to work with clients from diverse cultural backgrounds, ensuring that message content, context, and style are preserved.

Experience

Work history, roles, and key accomplishments

GA

Freelance Translator

Gameloft

Aug 2015 - Feb 2022 (6 years 6 months)

Translated videogame text from English to Italian, ensuring content, context, and style were maintained.

BK

LQA Senior Tester - Test Lead Assistant

Babel Media - Keywords

Aug 2013 - Dec 2014 (1 year 4 months)

Assisted the Test Lead in communication with clients and created testing strategies, supervised testers, and tested videogames.

BK

LQA Tester

Babel Media - Keywords

Jun 2012 - Apr 2013 (10 months)

Debugged and tested videogames, and translated videogame text.

NE

LQA Tester

Nintendo of Europe

Nov 2008 - Oct 2009 (11 months)

Debugged and tested videogames, and translated videogame text.

RR

Radio Script Writer

Rock FM Radio

Sep 2007 - May 2008 (8 months)

Wrote speeches for radio shows and provided technical assistance to the show host.

Education

Degrees, certifications, and relevant coursework

Isacco hasn't added their education

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Tech stack

Software and tools used professionally

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Isacco Rizzi - Customer Care Specialist - Italian Transporeon GMBH | Himalayas