Open to opportunities

Gissel Segovia

@gisselsegovia

Organized operations professional skilled in IP administration, project support, and client-focused process improvement.

United States

Message

What I'm looking for

I seek a role providing operational and administrative support where I can streamline processes, ensure accurate documentation, and contribute to cross-functional projects in a collaborative environment.

I am an operations and administrative professional with experience supporting intellectual property attorneys, executive leadership, and cross-functional teams. I have managed docketing systems, prepared legal and loan documentation, developed process improvements that raised satisfaction and reduced costs, and produced reports and research used for executive decision-making.

I bring strong data-entry, project coordination, and client-service skills, plus familiarity with legal billing (Abacus), loan processing platforms, Encompass, and USPTO processes. I am bilingual in English and Spanish and committed to creating efficient workflows, accurate documentation, and dependable operational support.

Experience

Work history, roles, and key accomplishments

Current

Intellectual Property Administrative Assistant

Current

PlagerSchack LLP

Oct 2024 - Present (1 year 3 months)

Maintained docketing systems and tracked deadlines for filings, renewals, and responses; prepared patent certificates and notices and supported IP attorneys with filing and maintenance tasks to ensure timely prosecution.

Patent Maintenance Data Entry USPTO Procedures Administrative Support document preparation

Operations Associate

NeuralHawk LLC

Jan 2024 - Oct 2024 (9 months)

Supported planning for new products and business lines, prepared reports and presentations for leadership, and coordinated meetings, travel, and contract development to drive operational initiatives.

Operations Project Coordination Reporting Research Meeting Management Travel Coordination Event Planning

Caregiving & Hospitality Manager

Segovia Caregiving & Hospitality

Aug 2022 - Jan 2024 (1 year 5 months)

Operated a caregiving and hospitality service, implementing processes that improved resident satisfaction and reduced costs while providing high-touch customer support and documenting issues for product quality improvements.

Customer Service Process Improvement Resident Care Documentation Client Relations Operations Management Quality Assurance

Loan Document Specialist

ClearPath Lending

Oct 2019 - Jan 2022 (2 years 3 months)

Managed preparation and timely delivery of 150–275 loan packages monthly, ensured document accuracy for fast-track files, coordinated with internal and external teams, and handled note release processes with multiple warehouse banks.