Gissebelle Baguio

I am a service-driven customer support specialist with a background in hospitality, tourism, and BPO customer service. I bring hands-on experience assisting guests and customers using reservation systems and booking platforms.

My education includes an Associate Degree in Hospitality and Tourism Management and Senior High School HUMSS strand, where I was a consistent honor student. I combine tourism knowledge with practical customer-service skills honed in technical support and CRM roles.

I have worked with tools such as Amadeus GDS, MS Office, Expedia, Booking.com, CRM reservation systems, and social media tools like Canva and CapCut. I consistently focus on clear communication, problem resolution, and creating positive customer experiences.

I am committed to contributing to team success, improving guest satisfaction, and applying both technical and interpersonal skills to support operational goals in hospitality or customer service environments.