Niñoel Dayandayan

I am a dedicated Customer Support Specialist with over six years of experience in various sectors, including travel, healthcare insurance, retail, and digital services. My journey has allowed me to assist over 35,000 customers, consistently achieving above 90% in customer satisfaction ratings. I pride myself on my exceptional problem-solving abilities and adaptability, which have been crucial in delivering cross-platform support via email, chat, and phone.

Throughout my career, I have utilized various digital tools and CRM software, including Salesforce and Zendesk, to streamline task flow and improve customer retention. My commitment to data accuracy and integrity is reflected in my 99% accuracy rate in client details and my recognition as a top-performing agent among over 500 representatives. I am passionate about leaving a lasting impression on customers and ensuring their needs are met with outstanding solutions.