ROJAE Blackwood
@rojaeblackwood
Motivated individual seeking growth in a progressive organization.
JamaicaWhat I'm looking for
I am a dedicated and motivated individual with a strong desire to contribute to a progressive organization. With proven leadership abilities and experience in customer support, I thrive in team environments and excel at handling multiple tasks efficiently. My adaptability allows me to quickly integrate into new enterprise settings, ensuring that I can meet the demands of any role.
Throughout my work experience at IBEX and Iterum Connections, I have honed my skills in communication and teamwork. I am a keen listener, which enables me to understand tasks and challenges effectively. My proficiency in computer applications, including Microsoft Word and Excel, complements my ability to work under pressure and learn quickly.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Ibex
Jan 2022 - Present (3 years 9 months)
Provided exceptional customer support and ensured complete customer satisfaction. Demonstrated strong adaptability and teamwork skills in a dynamic enterprise environment.
Customer Service Agent
Iterum Connections
Jan 2021 - Present (4 years 9 months)
Handled multiple tasks efficiently while maintaining a focus on customer support. Contributed to team success and improved competence in a fast-paced setting.
Customer Service Specialist
SME
Jan 2020 - Present (5 years 9 months)
Applied strong leadership abilities and a keen understanding of customer needs. Worked effectively under pressure to achieve company objectives and customer satisfaction.
Customer Service Associate
CCJ
Jan 2019 - Present (6 years 9 months)
Grasped new information quickly and effectively to provide excellent service. Utilized computer skills, including Microsoft Word and Excel, to support daily operations.
Education
Degrees, certifications, and relevant coursework
ESEltham High School
High School Diploma, General Studies
Grade: English A CXC 2, Mathematics CXC 2, Integrated Science CXC 2
Activities and societies: Dover Community Youth Club
Completed secondary education with a focus on core subjects. Achieved strong grades in English A, Mathematics, and Integrated Science CXC exams.
Availability
Location
JamaicaAuthorized to work in
Job categories
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