Open to opportunities

Jano Minjares

@janominjares

Message

International logistics and business development leader focused on optimizing supply chains.

Mexico

Message

What I'm looking for

Busco un rol en logística internacional o desarrollo comercial donde pueda optimizar procesos, liderar equipos, mejorar atención al cliente y generar ahorros en la cadena de suministro.

Soy un profesional en relaciones internacionales especializado en logística y desarrollo comercial internacional, con más de una década trabajando en operaciones, ventas y gestión de sucursales para mejorar procesos y retener clientes. He liderado creación de departamentos de atención al cliente, desarrollo de proveedores y negociaciones que aumentaron ingresos significativos.

He logrado ventas anuales importantes (por ejemplo, USD 600,000 en 2022) y aperturas de sucursal, además de recuperar clientes y optimizar la cadena logística mediante pricing estratégico y procesos más eficaces. Trabajo orientado a resultados, apoyo a equipos comerciales y a la mejora continua de la calidad del servicio.

Experience

Work history, roles, and key accomplishments

Business Development

2GO Logistics

Dec 2024 - Jul 2025 (7 months)

Prospected and managed client portfolios, implemented pricing and sales strategies, and optimized supply chain processes to improve efficiency and strengthen commercial relationships.

Client Acquisition Account Management Pricing Sales Strategy Supply Chain Optimization Customer Retention Team Coordination

International Business Development

Heavy Porters

Sep 2022 - Jan 2024 (1 year 4 months)

Led international client and agent prospecting, managed portfolios and pricing, and developed processes and supplier relationships to enhance cross-border supply chain efficiency.

International Sales Account Management Pricing Negotiation Customer Retention

Commercial Manager

Heavy Porters

Feb 2018 - Sep 2022 (4 years 7 months)

Managed commercial operations, created customer service department, and drove sales growth achieving USD 600,000 in 2022 and USD 275,000 in 2021 through strategic account and pricing management.

Sales Leadership Account Management Pricing Revenue Growth Sales Strategy Supply Chain Optimization

Branch Manager

Heavy Porters

Dec 2013 - Feb 2018 (4 years 2 months)

Opened and managed branch operations, supported client prospecting and pricing, and achieved monthly revenue targets around USD 6,500 while contributing to expansion into CDMX.

Branch Operations Account Management Pricing Sales Strategy Process Improvement Revenue Targets

Coordinador de Operaciones

Logistic Network

Jun 2013 - Dec 2013 (6 months)

Recovered prior customers and improved customer service; managed customs agents, cargo logistics, documentation, billing, and payments while handling hazardous goods certification and pricing.

Operations Coordination Customs Logistics Documentation Billing Pricing

Coordinador de Tráfico

Nippon Express de Mexico

Jan 2009 - Dec 2012 (3 years 11 months)

Established Monterrey sales department, increasing branch profitability by 30% through air and sea traffic coordination, customs handling, documentation, and client relationship management.

Air & Sea Traffic Coordination Sales Development Customs Compliance Documentation Logistics Pricing Customer Service

Supervisor de Calidad

Hispanic Teleservices Corporation

Jan 2003 - Dec 2007 (4 years 11 months)

Defined effectiveness targets, supervised call quality and customer service metrics to improve performance and client satisfaction for teleservices operations.

Quality Supervision Customer Service Quality Assurance Coaching

Education

Degrees, certifications, and relevant coursework

Universidad Autónoma de Nuevo León

Licenciatura, Relaciones Internacionales

2003 - 2008

Licenciatura en Relaciones Internacionales con acentuación en Comercio Internacional y Aduanas, cursada en la Facultad de Ciencias Políticas y Administración Pública.