Gina Wiste

Wrote and edited clear, user-focused documentation and release notes for financial compliance software and its mobile app in an Agile environment. Streamlined release note workflows and improved cross-team collaboration by implementing a JIRA-based tracking system for feature updates.

Implemented a new system of organization using secure Citrix-based software to manage confidential data for over 60 ongoing cases simultaneously. Communicated and coordinated effectively with clients, attorneys, and external representatives to meet tight hearing deadlines.

Provided technical writing, editing, and document development services to clients in software technology and public health, effectively managing multiple projects and changes in project scope simultaneously. Used tools such as MadCap Flare, SnagIt, and MS Office to author and proofread user guides and instructions for use.

Led a 20-person writing team for a university scientific journal, managing editorial workflow and enforcing consistency in voice, structure, and formatting. Wrote and edited research-based articles, breaking down complex concepts for general audiences using AP style and editorial guidelines.

Wrote and edited clear, user-focused documentation and online user guides for Onshape cloud-based CAD software in an Agile environment. Contributed to API documentation and knowledge base updates using MadCap Flare and Madcap Capture.

Grade: 3.97/4.0 GPA

Activities and societies: Scientific Writer and Editor for Frontiers Medical Review Journal

Achieved Dean's List recognition with a 3.97/4.0 GPA. Majored in English and minored in Biology, gaining a strong foundation in both humanities and sciences.