Gina Saurer
@ginasaurer
Experienced project manager and sales professional with technical expertise.
What I'm looking for
With over three decades of diverse experience in customer service, project management, and technical sales, I have honed my skills in delivering exceptional service and driving business growth. My journey began in the tech industry, where I played a pivotal role in implementing innovative solutions for leading retailers across North America. My tenure at Infobrain Ltd. as Technical Sales Director allowed me to establish the company as a key player in the roaming billing software industry, showcasing my ability to blend technical knowledge with strategic sales initiatives.
Throughout my career, I have successfully managed various projects, including data warehouse implementations and customer relationship management systems. My role as a Project Leader at Comfone involved overseeing critical data clearing projects, where I led teams to transition legacy systems to modern applications. I pride myself on my consulting and negotiation skills, which have been instrumental in closing sales and fostering long-term client relationships. I am passionate about leveraging my expertise to contribute to a dynamic team focused on innovation and excellence.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Serco
Oct 2023 - Present (1 year 8 months)
Provide customer service and administrative support at Drive Test Centre Walkley.
Technical Support Representative
Transcom
May 2021 - Sep 2023 (2 years 4 months)
Provide technical support for Apple Macintosh, iOS devices, and all Apple software.
Bookkeeper/Administrator
B.A.T.S Accounting
May 2020 - May 2021 (11 months)
Provided bookkeeping and administrative support for customers. Implemented a database for customer detail and contact records.
Business Development
daVinci Retail
Jan 2018 - Mar 2020 (2 years 2 months)
Providing business development support to assist with lead generation and sales efforts for daVinci’s Merchandise/Assortment Planning and Performance Tracking solutions.
Technical Sales Director
Infobrain Ltd
Sep 2001 - Oct 2017 (16 years 1 month)
Responsible for implementing a marketing and business development strategy for Infobrain’s new mobile billing software division.
Project Leader
Comfone
Feb 1997 - Jan 2001 (3 years 11 months)
Managed Data Clearing House projects supporting the conversion of a mainframe based COBOL application to a Windows server GUI/C++ application.
Consultant
JDA Software / Comshare
Jan 1990 - Jun 1997 (7 years 5 months)
Implemented Merchandise Planning and Business Intelligence solutions for tier one retailers across the USA.
Project Leader
Central Guaranty Trust
Sep 1987 - Jan 1990 (2 years 4 months)
Responsible for the design, testing, and acceptance of Mutual Fund Portfolio management system and the Corporate Financial Database.
Education
Degrees, certifications, and relevant coursework
Lakehead University
Bachelor of Science, Computer Science
Successfully completed all core courses for Bachelor Science Computer Science program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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