Varadharajan Raman
@varadharajanraman
Project manager with expertise in data analysis and business transformation.
What I'm looking for
I am a project manager with over 5 years of hands-on experience in managing projects from inception to handover. My expertise lies in strategically defining business value and leading transformation initiatives while adhering to strict deadlines and financial targets. I have a proven track record of improving business operations by coordinating project schedules, maintaining documentation, and assisting with analysis, which has consistently resulted in timely project delivery.
Throughout my career, I have worked in various roles, including as a Fraud Analyst at Rogers and a Customer Value Manager at Walmart Canada. My experience has equipped me with strong skills in project management, data analysis, and reporting. I am proficient in tools such as Salesforce CRM, SQL, and Tableau, which I leverage to provide insights and drive decision-making. I thrive in dynamic environments and excel at problem-solving, ensuring that business requirements are met with effective technical and process solutions.
Experience
Work history, roles, and key accomplishments
Fraud Analyst
Rogers System
Jun 2021 - Present (4 years)
Ensured business requirements were identified, prioritized, and satisfied by appropriate technical and business process solutions. Prepared system documentation including High-level estimations, Requirements Matrix, Solution Design Specifications, Detail Design Documents, and testing guidelines following the IT System Development Life Cycle (SDLC).
System Analyst
Total Credit Recovery
Jan 2020 - Aug 2021 (1 year 7 months)
Led new initiatives to improve processes and increase business value. Designed and built new datasets and monitoring suites, leveraging business intelligence tools. Conducted analysis and presented insights to business leaders in monthly meetings.
Customer Value Manager
Walmart Canada Corp
Jan 2018 - Jun 2020 (2 years 5 months)
Provided customer service by coordinating associate activities to complete handheld terminal tasks. Led a team to strategically plan and execute duties based on workload and operational functions. Managed operations through creating operational plans, prioritization, delegation, and clear direction to managers and associates.
Project Manager
SPI Global Pvt.LTD
Nov 2016 - Sep 2017 (10 months)
Managed a Software Development team for an outsourcing company that developed E-books and websites. Ran software testing queries on diverse browsers, mobile applications, and technical environments. Developed detailed reports to proactively identify and resolve software problems.
Customer Support Associate
Groupon
Jan 2014 - Nov 2016 (2 years 10 months)
Provided first point-of-contact for customers, effectively resolving their issues. Gathered information on customer issues for proactive response from the Product Development team. Maintained the database or issue log by entering detailed information pertaining to software issues.
Education
Degrees, certifications, and relevant coursework
Centennial College
Graduate Certificate, Project Management
Completed a Graduate Certificate in Project Management, focusing on key aspects of project execution. Coursework included Project Leadership, Project Planning & Scheduling, Business Principles, and Resource Management.
Anna University
Bachelor of Technology, Information Technology
Earned a Bachelor's Degree in Information Technology, gaining foundational knowledge in the field. Completed a final year project titled 'Secured Password Authentication using Cued Click points' utilizing Java.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Varadharajan?
You can contact Varadharajan and 90k+ other talented remote workers on Himalayas.
Message VaradharajanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
