Nicole Rounding
@nicolerounding
Data operations professional improving CRM data quality and reporting for business decisions.
What I'm looking for
I’m a data and operations professional with 4+ years managing and optimizing large-scale datasets within CRM and enterprise systems, including Salesforce. I focus on data integrity, validation, and reliable reporting to help teams make accurate decisions with confidence.
In my current role as a Data Operations Administrator at AmerisourceBergen, I manage and validate Salesforce datasets, run regular data audits, and handle deduplication and discrepancy resolution across multiple systems. I generate operational and performance reports, collaborate cross-functionally to fix data inconsistencies, and document workflows to standardize processes and improve reporting accuracy and efficiency.
Earlier, I supported regulated public health operations at the Ontario Ministry of Health, verifying confidential records in compliance with PHIPA and data privacy standards while supporting reporting and data validation. I also built strong operational foundations through roles maintaining customer/product and procurement datasets in enterprise systems (including Dynamics NAV), strengthening data quality, documentation, and weekly reporting.
Experience
Work history, roles, and key accomplishments
Managed and validated large datasets in Salesforce, ensuring data accuracy and integrity through audits, deduplication, and discrepancy resolution. Produced operational and performance reports, standardized workflows, and collaborated cross-functionally to improve data reliability.
Data & Records Coordinator
Ontario Ministry of Health
May 2021 - May 2022 (1 year)
Managed high-volume health data in CRM systems, verifying and maintaining confidential records in compliance with PHIPA and data privacy standards. Supported reporting and data validation processes to ensure accurate public health operational decisions.
Sales Operations Administrator
Spirol Industrie
Nov 2020 - May 2021 (6 months)
Maintained and validated customer and product data across enterprise systems, coordinating cross-functional efforts to resolve data discrepancies. Improved data accuracy and reporting consistency through process improvements and standardized workflows.
Procurement Data Administrator
Mastronardi Produce
Apr 2018 - Sep 2020 (2 years 5 months)
Maintained procurement and pricing datasets in Dynamics NAV, ensuring dataset accuracy for weekly operational reporting. Created documentation to standardize data workflows and processes and supported ongoing reporting needs.
Education
Degrees, certifications, and relevant coursework
University of Windsor
Bachelor of Environmental Studies (Honours), Environmental Studies
Earned a Bachelor of Environmental Studies (Honours) from the University of Windsor.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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