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Nicole Rounding

@nicolerounding

Data operations professional improving CRM data quality and reporting for business decisions.

Canada
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What I'm looking for

I’m looking for a role where I can own CRM/enterprise data integrity, run audits and validation, and deliver accurate reporting—partnering cross-functionally in a regulated environment to improve data quality and streamline workflows.

I’m a data and operations professional with 4+ years managing and optimizing large-scale datasets within CRM and enterprise systems, including Salesforce. I focus on data integrity, validation, and reliable reporting to help teams make accurate decisions with confidence.

In my current role as a Data Operations Administrator at AmerisourceBergen, I manage and validate Salesforce datasets, run regular data audits, and handle deduplication and discrepancy resolution across multiple systems. I generate operational and performance reports, collaborate cross-functionally to fix data inconsistencies, and document workflows to standardize processes and improve reporting accuracy and efficiency.

Earlier, I supported regulated public health operations at the Ontario Ministry of Health, verifying confidential records in compliance with PHIPA and data privacy standards while supporting reporting and data validation. I also built strong operational foundations through roles maintaining customer/product and procurement datasets in enterprise systems (including Dynamics NAV), strengthening data quality, documentation, and weekly reporting.

Experience

Work history, roles, and key accomplishments

OH

Data & Records Coordinator

Ontario Ministry of Health

May 2021 - May 2022 (1 year)

Managed high-volume health data in CRM systems, verifying and maintaining confidential records in compliance with PHIPA and data privacy standards. Supported reporting and data validation processes to ensure accurate public health operational decisions.

SI

Sales Operations Administrator

Spirol Industrie

Nov 2020 - May 2021 (6 months)

Maintained and validated customer and product data across enterprise systems, coordinating cross-functional efforts to resolve data discrepancies. Improved data accuracy and reporting consistency through process improvements and standardized workflows.

MP

Procurement Data Administrator

Mastronardi Produce

Apr 2018 - Sep 2020 (2 years 5 months)

Maintained procurement and pricing datasets in Dynamics NAV, ensuring dataset accuracy for weekly operational reporting. Created documentation to standardize data workflows and processes and supported ongoing reporting needs.

Education

Degrees, certifications, and relevant coursework

University of Windsor logoUW

University of Windsor

Bachelor of Environmental Studies (Honours), Environmental Studies

Earned a Bachelor of Environmental Studies (Honours) from the University of Windsor.

Tech stack

Software and tools used professionally

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