Matilda sarfowaa

I’m a Dedicated and compassionate Certified Registered Nurse Assistant with 3 years of experience providing healthcare support and customer service. I combine patient care with strong client communication, so people feel heard while information stays accurate.

In my current role at Ocean Gold Seamoss Ghana, I assist customers with inquiries about products and services, resolve concerns professionally, and maintain accurate customer and business records. I also support daily administrative and operational activities and build positive customer relationships.

Previously, I supported patients with daily care and support needs while maintaining accurate patient records and documentation. I communicated effectively with patients, families, and healthcare staff, helping healthcare teams deliver quality patient care.

I’m seeking a full-time remote position where I can apply my customer support, healthcare support, and administrative strengths with an international organization. I’m especially motivated by roles that value clear communication, dependable documentation, and problem-solving that improves the customer or patient experience.