Ghaith Mahmoud

I am an IT engineer with a strong specialization in customer support and sales management. With extensive experience in technical support and customer care, I have developed a results-oriented approach that focuses on customer satisfaction. My background includes working with leading companies like HP and Uber, where I supported customers with their technical issues and built strong relationships with key accounts.

Throughout my career, I have been involved in various stages of the development cycle for dynamic web projects. My role as a technical support analyst at HP allowed me to hone my skills in remote repair and customer relationship management. I am also experienced in moderating and managing content for platforms like Meta, where I ensured the best customer experience through effective communication and problem-solving.

My certifications, including being a Microsoft Certified Desktop Support Specialist, further enhance my ability to assist customers with technical challenges. I am passionate about leveraging my skills to contribute to a team that values innovation and customer satisfaction.